My FTP account does not work?

ArfanHaider

Member
Jan 12, 2013
13
0
1
cPanel Access Level
Website Owner
I can make a ftp account it does not work for filezilla
maybe i can not create a correctly ftp account
first,i click on ftp account and give login name password and directory
and click on create ftp account after this i see a ftp account is created then i click on Configure
FTP Client it give some information like user name and ftp server when i copy paste the info in my filezilla
it give error
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server

I think my ftp server is not correct.please tell me about this.
can i make something more?????????????
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

You should also ensure that your domain names resolves to your server. Otherwise, enter the IP address directly in your FTP client.

Thank you.
 

ArfanHaider

Member
Jan 12, 2013
13
0
1
cPanel Access Level
Website Owner
There are no .htaccess and ftpquota file in my subdomain?

Hi,
I make a new subdomain but in my sub domain folder there is not .htaccess and .ftpquota file
I can click on show hidden file dot file but I can't see any of these file.
there are steps where i create a subdomain.
1.login cpanel
2.click on subdomain
3.name of subdomain
4.directory of subdomain folder.
5.click to create a subdomain.
can i create a subdomain in right way?
my friend create a subdomain in my hosting here are these file but in my subdoamin not why?
please guide me.
Thanks................
 

ArfanHaider

Member
Jan 12, 2013
13
0
1
cPanel Access Level
Website Owner
I can recreate account but nothing happen may be here is problem in my subdomain.
I make a new subdomain but in my sub domain folder there is not .htaccess and .ftpquota file
I can click on show hidden file dot file but I can't see any of these file.
there are steps where i create a subdomain.
1.login cpanel
2.click on subdomain
3.name of subdomain
4.directory of subdomain folder.
5.click to create a subdomain.
can i create a subdomain in right way?
my friend create a subdomain in my hosting here are these file but in my subdoamin not why?
May be due to unpresent of these file ftp does't work.
please guide me.
Thanks................