My FTP is not working.

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
254
50
153
cPanel Access Level
Root Administrator
Hey there! The most common reason for this to not work properly is that the passive port range isn't open in the server's firewall. You would want to check the PassivePortRange settings inside the /etc/pure-ftpd.conf file on the system, and then make sure that port range is open in the server's firewall. Can you check that and let us know if that helps?
 

keat63

Well-Known Member
Nov 20, 2014
1,808
206
93
cPanel Access Level
Root Administrator
Is this a question, cry for help or a statement. ?
I could respond 'My beer is warm and I'm using a fridge'

You're not really helping us to determine the fault, what error do you see ?

In the meantime try this.
In filezilla go to the ftp config properties for that connection, choose the transfer settings tab and play with the default, active and passive settings.
 
Last edited: