My I/O usage always hitting the limit (256KB/s). What should I do?

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googol8080

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Sep 28, 2016
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I have a problem with my I/O, it always hits the limit of 256KB/s. What should I do to reduce it? What is the Step-by-Step do I need to fixed this? Other of my resources are not like this. This is my current major problem. So I really appreciate any help from you guys. Thanks.
 

googol8080

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Sep 28, 2016
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cPanelMichael

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That won't work without root access to the system. I recommend reaching out to your web hosting provider to see if they can determine which aspect of your account is using disk I/O, as it's difficult to troubleshoot that issue without root access.

Thank you.
 

cPanelMichael

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I asked them before, and they said that they can't give the information because I am not the only one who is using their server (it's shared hosting).
Hello,

You won't be able to obtain root access, but you could ask for more information about what's utilizing the resources for your account.

Thank you.
 

googol8080

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Sep 28, 2016
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Hello,

You won't be able to obtain root access, but you could ask for more information about what's utilizing the resources for your account.

Thank you.

This is of the things they said, when I asked them what is causing my I/O to reach it's limit.

"We can't find any exact scripts consuming the I/O it is every single process in every user request on your website."
 

cPanelMichael

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Hello,

Check to see if any of the scripts installed on your website use custom plugins that could lead to increased resource usage. Beyond that, you may want to try out another hosting provider to verify if the issue is isolated to that shared server.

Thank you.
 

googol8080

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Sounds like your site just needs more resources - 256kb/s is a pitiful limit and I'm not surprised that any site these days would constantly be hitting that limit.
They tried to calibrate for 24 hrs the I/O to 512K/Bs and it's hitting the limit again, the regular visits I gather, in average is 100/day, and query is getting what only need, If I use the memcached extension, can this be solve?
 
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googol8080

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Sep 28, 2016
38
2
8
Philippines
cPanel Access Level
Website Owner
Hello,

Check to see if any of the scripts installed on your website use custom plugins that could lead to increased resource usage. Beyond that, you may want to try out another hosting provider to verify if the issue is isolated to that shared server.

Thank you.
I do not have any scripts installed because I made it from scratch, If I use memcached do you think it will make a change?
 
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cPanelMichael

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If I use memcached do you think it will make a change?
Hello,

You won't be able to install memcached if you do not have root access to the system. You may want to consult with another provider that does not impose disk I/O limitations.

Thank you.
 

cPanelMichael

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They installed it awhile ago, should I use it?
You could check with your provider to see how it's been configured, and if it's possible to modify the configuration for the purpose of optimizing your resource usage. There's no feature to modify the configuration on a per-account basis.

Thank you.
 

cPanelMichael

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You should let them know you are having trouble preventing your website from reaching the disk I/O limit assigned to the account, and that you are interested to know if the global Memcached configuration is adjustable to help solve the problem. You may also want to consider switching to a provider without I/O limits.

Thank you.
 

googol8080

Active Member
Sep 28, 2016
38
2
8
Philippines
cPanel Access Level
Website Owner
You should let them know you are having trouble preventing your website from reaching the disk I/O limit assigned to the account, and that you are interested to know if the global Memcached configuration is adjustable to help solve the problem. You may also want to consider switching to a provider without I/O limits.

Thank you.
thank you, I will reply to this thread once I received their answer.
 

googol8080

Active Member
Sep 28, 2016
38
2
8
Philippines
cPanel Access Level
Website Owner
You should let them know you are having trouble preventing your website from reaching the disk I/O limit assigned to the account, and that you are interested to know if the global Memcached configuration is adjustable to help solve the problem. You may also want to consider switching to a provider without I/O limits.

Thank you.
They said it's okay and they also said that I am the only one using Memcached on the server I rented in.
 

cPanelMichael

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To clarify, those are not settings you can change without root access to the system. Your hosting provider would have to make any changes to the Memcached configuration settings.

Thank you.
 
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