my inbox has suddenly stoped receving

dan coast to

Registered
Oct 10, 2007
4
0
51
I am unable to receive any messages into my horde account as of Friday last week? can send but no return my Yahoo account says there is a permanent error what could be causing that?
Thanks Dan
 

sarhosting

Well-Known Member
Oct 1, 2007
172
2
68
United States
cPanel Access Level
Root Administrator
Twitter
Do you have root access to this server?
If so check the email que.

If not check to see if the server you are on is being blocked by spam, use spam haus

http://www.spamhaus.org/sbl/index.lasso

Further more, have you tried sending a test message to your self? - Has your domain expired, do you have it set to the right nameservers?

If you can PM with details, Ill be able to assist further.
 

dan coast to

Registered
Oct 10, 2007
4
0
51
Do you have root access to this server?
If so check the email que.

not sure if I Have ROOT ACCESS what does this mean?

I have tried to send test mails from other mail account to the faulty one but they just never get there and to myself from myself nothing seams to go. can send to others ok

The account has not been around long and I have not had any spam that i know about althou will give this a go

Thanks will post back
 

manan

Active Member
Jun 8, 2006
25
0
151
Hi,

It would be much easier for you if you post a ticket to your shared server support team so they can find the root cause of the problem.