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My mail problem

Discussion in 'E-mail Discussion' started by amitabhmca, Aug 7, 2004.

  1. amitabhmca

    amitabhmca Member

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    Hello Forum,


    one of client is having a problem in webmail.

    there is an email account named rs.sharma@vikaspublishing.com in his webmail.This accpunt is properly working.

    it DNS report looks like this-->
    mail.vikaspublishing.com. - 69.56.219.242 [Successful connect: Got a good response [250 Accepted]]

    but when i create another account which name is sk.gupta@vikaspublishing.com.

    its DNS report looks like this-->

    mail.vikaspublishing.com. - 69.56.219.242 [Could not connect: Got an unknown RCPT TO response: 451 Temporary local problem - please try later

    Please if anybody knows the solution please tell me as soon as possible.

    Thanks & Regards
    Amitabh Pandey
     
  2. dazerrackers

    dazerrackers Well-Known Member

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    Make sure the email service is working correctly. If the problem persists try re-creating the email account.
     
  3. amitabhmca

    amitabhmca Member

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    mail problem

    Hello,
    Thank you for reply.


    i also recreated the accounts named sk.gupta@vikaspublishing.com
    & I also checked smtp & pop3 services.it's working fine.


    please tell me what i do.


    Thanks & Regards
    amitabh
     
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