My reseller created new acc for his client then....

[flexibert1]

My reseller created new acc for his client then.... his clients tries to setup additional ftp account (virtual ftp)

His clients can't loging to those additional ftp that he had created using username / pass but he has to use [email protected] / pass then he can login

Same for the emails as well.

Any idea why is that?
Can i change it so user can login to their email and ftp by just using username/pass instead of [email protected] / pass

Thank You.

 

[SHSaeed]

Since the sites your reseller create are on a shared IP, all logins will be [email protected] (it looks like email, but it's not).