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My resellers cant create unlimted number of packages?

Discussion in 'General Discussion' started by ozzi4648, Dec 11, 2002.

  1. ozzi4648

    ozzi4648 Guest

    My resellers are rather upset because they get a display in their reseller screens that says they are limited to creating a max number of domains and packages.

    Im not sure why but i have limited them by resource. They should be able to create as many domains as they wish up to their disk limit.

    But they are seeing this?

    Resource Max Allowed Remaining
    Disk Space 1000 Megabytes 300 (Allocated) 700
    Bandwidth 10000 Megabytes 2000 (Allocated) 8000


    Account Type Current Max Left
    doug_Auctions 1 2
    doug_TCP 0 9

    So my question is where is the option that lets them create UNLIMITED? What option did i miss?
     
  2. techark

    techark Well-Known Member

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    [quote:da32d60c7b][i:da32d60c7b]Originally posted by ozzi4648[/i:da32d60c7b]

    My resellers are rather upset because they get a display in their reseller screens that says they are limited to creating a max number of domains and packages.

    Im not sure why but i have limited them by resource. They should be able to create as many domains as they wish up to their disk limit.

    But they are seeing this?

    Resource Max Allowed Remaining
    Disk Space 1000 Megabytes 300 (Allocated) 700
    Bandwidth 10000 Megabytes 2000 (Allocated) 8000


    Account Type Current Max Left
    doug_Auctions 1 2
    doug_TCP 0 9

    So my question is where is the option that lets them create UNLIMITED? What option did i miss?
    [/quote:da32d60c7b]

    If you want them to be able to create unlimited the do not limit them. Uncheck the limit by resources box. What they are seeing is a score card type of note that says you have enough free resources to create 2 packages using doug_Auctions and 9 of doug_TCP.

    You limited the amount of resouces they can use
    Disk Space 1000 Megabytes 300 (Allocated) 700
    Bandwidth 10000 Megabytes 2000 (Allocated) 8000

    and if my math is correct each doug_Auctions package uses 300 meg of space and 2 gig of transfer.

    oops should have been 300 not 700 megs
     
  3. ozzi4648

    ozzi4648 Guest

    [quote:7fc62009ba][i:7fc62009ba]Originally posted by techark[/i:7fc62009ba]

    [quote:7fc62009ba][i:7fc62009ba]Originally posted by ozzi4648[/i:7fc62009ba]

    My resellers are rather upset because they get a display in their reseller screens that says they are limited to creating a max number of domains and packages.

    Im not sure why but i have limited them by resource. They should be able to create as many domains as they wish up to their disk limit.

    But they are seeing this?

    Resource Max Allowed Remaining
    Disk Space 1000 Megabytes 300 (Allocated) 700
    Bandwidth 10000 Megabytes 2000 (Allocated) 8000


    Account Type Current Max Left
    doug_Auctions 1 2
    doug_TCP 0 9

    So my question is where is the option that lets them create UNLIMITED? What option did i miss?
    [/quote:7fc62009ba]

    If you want them to be able to create unlimited the do not limit them. Uncheck the limit by resources box. What they are seeing is a score card type of note that says you have enough free resources to create 2 packages using doug_Auctions and 9 of doug_TCP.

    You limited the amount of resouces they can use
    Disk Space 1000 Megabytes 300 (Allocated) 700
    Bandwidth 10000 Megabytes 2000 (Allocated) 8000

    and if my math is correct each doug_Auctions package uses 700 meg of space and 2 gig of transfer.
    [/quote:7fc62009ba]

    No the doug_auctions package is set to use only 300megs of disk space and 2,000mb of bandwidth. This very very confusing to resellers, it really is. I want them to be able to to create as many sites as they can within their allowed limits. If i uncheck the resource box then they can creates as many sites as they want over their disk space limit?
     
  4. techark

    techark Well-Known Member

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    Well then that is correct you gave them Disk Space 1000 Megabytes so if each package is set to use 300 meg x 3 is 900 meg that is all they can create of that package. They have created 1 already and now can create 2 more before reaching their resource limit.
     
  5. ozzi4648

    ozzi4648 Guest

    [quote:57241ecb5b][i:57241ecb5b]Originally posted by techark[/i:57241ecb5b]

    Well then that is correct you gave them Disk Space 1000 Megabytes so if each package is set to use 300 meg x 3 is 900 meg that is all they can create of that package. They have created 1 already and now can create 2 more before reaching their resource limit.
    [/quote:57241ecb5b]

    Correct its 30megs not 300 sorry.
     
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