my root password hacked every time i change it

activa

Well-Known Member
May 23, 2006
212
0
166
Morocco
cPanel Access Level
Root Administrator
i'm running in a probleme ... every time i change the root password , the hacker send me a email about my new password ...

how he can see my new password ?
 

quietFinn

Well-Known Member
Feb 4, 2006
1,072
32
178
Finland
cPanel Access Level
Root Administrator
i'm running in a probleme ... every time i change the root password , the hacker send me a email about my new password ...

how he can see my new password ?
It's not your biggest problem what the hacker can see or do, you biggest problem is that the hacker is there.

A rooted server can be almost impossible to clean, your best option would be to reinstall the OS and restore accounts from backups.
 

24x7server

Well-Known Member
Apr 17, 2013
1,896
91
78
India
cPanel Access Level
Root Administrator
Hello,

I will suggest you please install LMD- linux malware decet on your server and scan whole server, May be hacker has a placed any scripts in your account


And are you updating your root password in your any billing system ?
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,911
2,234
363
cPanel Access Level
DataCenter Provider
Twitter
Hello :)

I recommend consulting with a qualified system administrator to assist you with this issue. It's possible your server has been rooted, or your local machine is keylogged. A security expert should be able to assist you with this type of situation. You can find a list of system administration services at:

cPanel Application Catalog - System Administration

Thank you.