My servers stopped automatically updating

[JIKOmetrix]

Hello,

I noticed that my servers have stopped automatically updating cPanel to the current versions. I notice this when nearly all of them were on 80.02 or something like that and I manually updated them to v82.0.7 .

Now I'm seeing the follow again in the WHM.

Version “82.0.8” is available. Update Now

Could my cron have been changed? What should I look for in cron?

Here is my cron from one server:

@reboot /usr/local/cpanel/bin/onboot_handler
9 3 * * * /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_report.pl --notify
28 0 * * * (/usr/local/cpanel/scripts/fix-cpanel-perl; /usr/local/cpanel/scripts/upcp --cron > /dev/null)
0 20 * * * /usr/local/cpanel/scripts/cpbackup
0 19 * * * /usr/local/cpanel/bin/backup
35 * * * * /usr/bin/test -x /usr/local/cpanel/bin/tail-check && /usr/local/cpanel/bin/tail-check
0 6 * * * /usr/local/cpanel/scripts/exim_tidydb > /dev/null 2>&1
30 5 * * * /usr/local/cpanel/scripts/optimize_eximstats > /dev/null 2>&1
5,20,35,50 * * * * /usr/local/cpanel/scripts/eximstats_spam_check 2>&1
30 */4 * * * /usr/bin/test -x /usr/local/cpanel/scripts/update_db_cache && /usr/local/cpanel/scripts/update_db_cache
25 */2 * * * /usr/local/cpanel/bin/mysqluserstore >/dev/null 2>&1
15 */2 * * * /usr/local/cpanel/bin/dbindex >/dev/null 2>&1
15 */6 * * * /usr/local/cpanel/scripts/autorepair recoverymgmt >/dev/null 2>&1
*/5 * * * * /usr/local/cpanel/scripts/dcpumon-wrapper >/dev/null 2>&1
0 */2 * * * /usr/local/cpanel/scripts/shrink_modsec_ip_database -x 2>&1
4,19,34,49 * * * * /usr/local/cpanel/whostmgr/bin/dnsqueue > /dev/null 2>&1
47 3 * * * /usr/local/cpanel/3rdparty/bin/freshclam --quiet --no-warnings
13 23 * * 0 mysqlcheck -Ar  > /dev/null
13 23 * * 0 mysqlcheck -Ao  > /dev/null
13 22 * * 6 updatedb
09,39 * * * * /usr/local/cpanel/scripts/clean_user_php_sessions > /dev/null 2>&1

- Mike

 

[LucasRolff]

You should get an email every night from upcp (number 3 cron) that would tell you what happened during upcp. upcp will also tell you if the update is blocked for some reason.

Keep in mind, that most updates at cPanel ( I think even for minor releases ) are spread over multiple days, this is done so in case an issue would happen with a given release, then cPanel will still be able to stop all servers from updating.

 

[JIKOmetrix]

Hello,

Okay, thanks. I'll check my emails.

- Mike

 

[alpinist]

FYI: As of v82, cPanel no longer sends the daily update emails. See Why am I no longer receiving daily emails with the cPanel update log output after updating to version 82?

 

[JIKOmetrix]

Hello,

Thanks for posting.

FYI: As of v82, cPanel no longer sends the daily update emails. See Why am I no longer receiving daily emails with the cPanel update log output after updating to version 82?

 

[cPanelMichael]

Hello @JIKOmetrix,

One additional note:

Automatic upgrades to new major versions of cPanel & WHM do not always occur immediately if you've selected the STABLE or RELEASE tier in WHM >> Update Preferences. In certain scenarios, the update system staggers the update over an extended time period.

The Force option is available in WHM >> Upgrade to Latest Version if you'd like to upgrade immediately. Or, if you prefer to upgrade immediately from the command line, use the "--force" flag:

/scripts/upcp --force

Thank you.

 

[JIKOmetrix]

Hello,

Usually when there is a delay from cPanel it says something about it and how to force the update now. This was just a note saying the update from 80 to 82 was available. Like a regular update that was released before the cron job could process for it.

 

[cPanelMichael]

Usually when there is a delay from cPanel it says something about it and how to force the update now. This was just a note saying the update from 80 to 82 was available. Like a regular update that was released before the cron job could process for it.

Hello @JIKOmetrix,

I'd like to verify this behavior on an internal test server. Can you share the output from the command below on the affected server?

whmapi1 get_update_availability

This will help me ensure I'm using the same update settings that you were using on version 80 prior to the update.

Thank you.

 

[JIKOmetrix]

Hello,

So far so good. The servers have been updating regularly without issue since updating to 82.x.

I'll run the command one of the servers and post here.

 

[JIKOmetrix]

Hello,

Here is the output. Seem okay now.

root [/]# whmapi1 get_update_availability
---
data:
  current_version: 82.0.9
  newest_version: 82.0.9
  tier: release
  update_available: 0
metadata:
  command: get_update_availability
  reason: OK
  result: 1
  version: 1
root [/]# _