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My site's down. Help. Only thing I see different is...

Discussion in 'Database Discussions' started by afalde, Dec 2, 2009.

  1. afalde

    afalde Registered

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    Only thing I see different is the SQL databases are "in use"

    Error code is 500 and 404
     
  2. Spiral

    Spiral BANNED

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    If your site is on a server with SuPHP, you CANNOT do any of the following:

    1. Set any files or folders to permission 777 or 666

    2. Add any php_flag or php_admin commands to .htaccess

    3. Call scripts with the owner set to "nobody" ownership


    Doing any of the above **WILL** cause an Error 500 condition on your site!

    There are also additional other ways you could trip an Error 500 but this is the most common mistake made.

    I would need to see your site to tell you more specifically what you are doing wrong to cause the errors to be displayed.
     
  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Please use the following feature in cPanel to help check for recent error log detail that may point to the cause:
    cPanel: Main >> Logs >> Error Log
    Documentation: Error Log

    If root (i.e., Administrator) SSH access is available please use the following command to monitor the Apache logs and then immediately re-test the site to trigger the issue; this should help to discover more verbose log information by monitoring multiple Apache log files:
    Code:
    # tail -fvn0 /usr/local/apache/logs/*log
     
  4. linux7802

    linux7802 Well-Known Member

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    Soultion

    First you need to check your server is suexec or not? because mostly 500 Internal Server Error is occur due to suexec server.Refer following URL to check server is suexec or not?

    Simply check server is SuExec or not? | Linux Servers cPanel webhosting blog

    Second if your server is suexec than you need to check the apache error logs and correct the files permission and ownership for the specific files as per error logs

    On suexec server directory permission should be 755 and files permission 644 as well as ownership also need user.user You can't use nobody user on suexec enable server
     
  5. Kailash1

    Kailash1 Well-Known Member

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    If you are seeing this in your PHPMyAdmin, probably your mysql databases are corrupted. If your website is hosted on shared server, I suggest to contact your provider as soon as possible.

    Kailash
     
  6. InstaCarma_Tech

    InstaCarma_Tech Well-Known Member

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    Were you able to find the cause and/or resolve the issue?
     
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