The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

My web statistics in cpanel not working

Discussion in 'Database Discussions' started by guymelef, Dec 28, 2006.

  1. guymelef

    guymelef Member

    Joined:
    Nov 30, 2006
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    1
    Hi after my webhosting set up a firewall to my server, my cpanel web statisctics is not working anymore.

    Is this has something to do with the firewall? Even alexa.com can't get the whole traffic for my site too.

    If this is about the firewall what should I do to make it work? I contacted my webhosting since they are the only one managing the firewall but no response from them.
     
  2. Henric

    Henric Member

    Joined:
    Feb 27, 2006
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    Hello guymelef,


    Cpanel webstatistics may have stopped working. It happens sometimes. It has nothing to do with the firewall.

    Can you please contact you support to run the command

    /scripts/runweblogs <username for your account>


    This will update the stats

    Sometimes the eximstats database may have got corrupted. In that cause, they may need to repair the databases.

    Regards
    Henric
     
Loading...

Share This Page