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My webmail not loading

Discussion in 'E-mail Discussion' started by Adeolu Adebowale, Jan 6, 2016.

  1. Adeolu Adebowale

    Adeolu Adebowale Registered

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    Hello guys,
    my webmail has not been loading for some days now
    If i load the webmail.domain it loads something totally different.
    Also, when I log into the webmail via ip, I am able to send mails but can't receive any mail.
    Thank you
     
    #1 Adeolu Adebowale, Jan 6, 2016
    Last edited by a moderator: Jan 6, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    Could you verify which IP address "webmail.yourdomain" resolves to? Also, do you notice any error messages in /var/log/exim_mainlog when sending to this domain name? EX:

    Code:
    exigrep user@domain /var/log/exim_mainlog
    Thank you.
     
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