Mysql Databases options not loading in some cPanel accounts

S

Skartor

Registered
Jun 8, 2019
1
0
1
Sri Lanka
cPanel Access Level
Root Administrator
Hi Team,

I have a server with multiple cPanel user accounts. Recently some of the users(3 to be precise) faced an issue with their mysql databases. On their website they get the error 'Error establishing a database connection' and in cpanel none of the Databases options(PHP My Admin, Mysql Databases, Mysql Database Wizard and Remote Mysql) are loading(Other cPanel options are loading). The error_log details since one of the account created is attached;

Now these users are unable to access any of their Database files.

There are multiple accounts hosted in this server and all the the accounts are functioning fine. MySQL server also is up and running. Any advise on why these users are facing this issue is highly appreciated.

Thanks in advance,
Skartor

Code: 
[2019-05-04 16:29:42 +0530] info [mysql] Creating MySQL virtual user someusr_wp for user someusr
[2019-05-04 16:29:42 +0530] info [cpmysql] Creating MySQL database someusr_wp for user someusr
[2019-05-04 16:33:25 +0530] info [cpanellogd] Created /home/someusr/logs because it doesn't exist.
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/themes/classiera-child", "filelist", 1, "multiform", 1, "metadata", "[object Object]", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/themes/classiera-child", "filelist", 1, "multiform", 1, "metadata", "[object Object]", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/themes/classiera", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/themes/classiera", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/plugins/facebook-for-woo"..., "op", "trash", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/plugins/facebook-for-woo"..., "op", "trash", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-config.php", "op", "chmod", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-config.php", "op", "chmod", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/error_log", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/error_log", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins/redux-framework", "filelist", 1, "doubledecode", 0, "op", "unlink", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins/redux-framework", "filelist", 1, "doubledecode", 0, "op", "unlink", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/plugins/woocommerce", "op", "unlink", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/plugins/woocommerce", "op", "unlink", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/php5.ini", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/php5.ini", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
[2019-05-09 02:00:15 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr
[2019-05-12 02:00:09 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr
[2019-05-16 02:00:18 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr
[2019-05-19 02:00:08 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr
        Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/themes/buyme.zip", "op", "unlink", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/themes/buyme.zip", "op", "unlink", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/themes/buyme/template-su"..., "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line142
        Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/themes/buyme/template-su"..., "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line142
[2019-05-23 02:00:09 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr
[2019-05-26 02:00:15 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr
[2019-05-30 02:00:07 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr
[2019-06-02 02:00:09 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr
[2019-06-06 02:00:10 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/error_log", "filelist", 1, "multiform", 1, "metadata", "[object Object]", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/error_log", "filelist", 1, "multiform", 1, "metadata", "[object Object]", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins", "sourcefiles-0", "/home/someusr/public_html/wp-content/themes", "filelist", 1, "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins", "sourcefiles-0", "/home/someusr/public_html/wp-content/themes", "filelist", 1, "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins", "sourcefiles-0", "/home/someusr/public_html/wp-content/themes", "filelist", 1, "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins", "sourcefiles-0", "/home/someusr/public_html/wp-content/themes", "filelist", 1, "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/tc.php", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
        Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/tc.php", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142
[2019-06-07 22:09:17 +0530] warn [cpaneld] Duplicate logaccess (GET /cpsess3686803824/getsqlbackup/someusr_wp.sql.gz HTTP/1.1):  at /usr/local/cpanel/Cpanel/Server/Logger.pm line 80.
[2019-06-07 22:09:17 +0530] info [cpaneld] Internal Server Error: "GET /cpsess3686803824/getsqlbackup/someusr_wp.sql.gzHTTP/1.1" 500 Error ID 5c6e84b6380c
[2019-06-07 22:32:58 +0530] warn [cpaneld] Duplicate logaccess (GET /cpsess3686803824/getsqlbackup/someusr_wp.sql.gz HTTP/1.1):  at /usr/local/cpanel/Cpanel/Server/Logger.pm line 80.
[2019-06-07 22:32:58 +0530] info [cpaneld] Internal Server Error: "GET /cpsess3686803824/getsqlbackup/someusr_wp.sql.gzHTTP/1.1" 500 Error ID 5c6e84b6380c
[2019-06-08 11:08:47 +0530] info [mysql] Creating MySQL virtual user someusr_admin for user someusr
[2019-06-08 11:38:52 +0530] warn [cpaneld] Duplicate logaccess (GET /cpsess9491854649/getsqlbackup/someusr_wp.sql.gz HTTP/1.1):  at /usr/local/cpanel/Cpanel/Server/Logger.pm line 80.
[2019-06-08 11:38:52 +0530] info [cpaneld] Internal Server Error: "GET /cpsess9491854649/getsqlbackup/someusr_wp.sql.gzHTTP/1.1" 500 Error ID 5c6e84b6380c
[2019-06-08 17:39:38 +0530] info [mysql] Creating MySQL database someusr_wptest for user someusr
[2019-06-08 17:40:42 +0530] info [mysql] Creating MySQL virtual user someusr_wptest for user someusr
[2019-06-08 20:13:08 +0530] info [mysql] Creating MySQL database someusr_testing for user someusr
        Cpanel::AdminBin::Call::call("Cpanel", "mysql", "SET_USER_PRIVILEGES_ON_DATABASE", "someusr_wptest", "someusr_testing", ARRAY(0x199cbf8)) called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 176
        Cpanel::AdminBin::Call::call("Cpanel", "mysql", "SET_USER_PRIVILEGES_ON_DATABASE", "someusr_wptest", "someusr_testing", ARRAY(0x199cbf8)) called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 176
Cpanel::Exception::Timeout/(XID j9upm7) The system failed to lock the file “/var/cpanel/databases/someusr.json” after 301 seconds.
        Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791
        Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861
        Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360
        Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563
        Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x1e25658), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213
        Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126
        Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137
        Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x1de33c8), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9h7l8p7r", "yr3YWeMZZOgi8srjsv01I02Fnwc23Gi5") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9h7l8p7r", "yr3YWeMZZOgi8srjsv01I02Fnwc23Gi5") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9h7l8p7r", "yr3YWeMZZOgi8srjsv01I02Fnwc23Gi5") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9h7l8p7r", "yr3YWeMZZOgi8srjsv01I02Fnwc23Gi5") called at bin/admin/Cpanel/session_call.pl line 113
Cpanel::Exception::Timeout/(XID xbgwe5) The system failed to lock the file “/var/cpanel/databases/someusr.json” after 301 seconds.
        Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791
        Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861
        Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360
        Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563
        Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x2c05688), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213
        Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126
        Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137
        Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x2bc33b0), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201
Cpanel::Exception::Timeout/(XID chbj7d) The system failed to lock the file “/var/cpanel/databases/someusr.json” after 301 seconds.
        Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791
        Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861
        Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360
        Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563
        Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x2d67578), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213
        Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126
        Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137
        Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x2d25338), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201
        Cpanel::AdminBin::Call::call("Cpanel", "mysql", "CREATE_DATABASE", "someusr_test1") called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 60
        Cpanel::AdminBin::Call::call("Cpanel", "mysql", "CREATE_DATABASE", "someusr_test1") called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 60
Cpanel::Exception::Timeout/(XID n5jypv) The system failed to lock the file “/var/cpanel/databases/someusr.json” after 301 seconds.
        Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791
        Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861
        Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360
        Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563
        Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x2133578), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213
        Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126
        Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137
        Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x20f1368), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "hjnni0gj", "tw7JEcSslGoCTFpJtNUCgJmuRAp5CdFE") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "hjnni0gj", "tw7JEcSslGoCTFpJtNUCgJmuRAp5CdFE") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::AdminBin::Call::call("Cpanel", "mysql", "CREATE_USER", "someusr_testuser", "Ahmed\@321") called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 117
        Cpanel::AdminBin::Call::call("Cpanel", "mysql", "CREATE_USER", "someusr_testuser", "Ahmed\@321") called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 117
        [INFO]=[Mysql::get_privileges_on_database(HASH(0x2785740)) failed: The system user “someusr” does not control aMySQL user named “someusr_testuser”.
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
Cpanel::Exception::Timeout/(XID pe7myx) The system failed to lock the file “/var/cpanel/databases/someusr.json” after 301 seconds.
        Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791
        Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861
        Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360
        Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563
        Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x15804d8), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213
        Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126
        Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137
        Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x153e2d8), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
        Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83
        Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113
Cpanel::Exception::Timeout/(XID shv8ag) The system failed to lock the file “/var/cpanel/databases/someusr.json” after 301 seconds.
        Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791
        Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861
        Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360
        Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563
        Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x1d88628), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213
        Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126
        Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137
        Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x1d462f0), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201
[2019-06-09 02:00:14 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr
Cpanel::Exception::Timeout/(XID 9a4jjz) The system failed to lock the file “/var/cpanel/databases/someusr.json” after 301 seconds.
        Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791
        Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861
        Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360
        Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563
        Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x20e7618), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213
        Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126
        Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137
        Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x20a53c0), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201
 
Last edited by a moderator:
cPanelLauren

cPanelLauren

Product Owner II
Staff member
Nov 14, 2017
13,266
1,301
363
Houston
Hi @Skartor


I believe this may be related to an internal case we have open but we'd need to see the affected system. Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!
 
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