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mysql, freebsd, no ticket replies?!?

Discussion in 'General Discussion' started by haze, Jul 1, 2003.

  1. haze

    haze Well-Known Member

    Dec 21, 2001
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    Note: this msg is meant more towards cpanel than anyone else

    Normally we get a responce or resolution within a couple of hours, but we've had a ticket open since june 27 regarding a very urgent issue. We haven't even had a responce to let us know someones even looked at the ticket. I would appreciate if you could get to this ASAP as it is seriously impacting my business.

    I am sorry I had to resort to posting on the forums, but this is a last resort. Support Ticket Number: 16772

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