# mysql, freebsd, no ticket replies?!?

#### haze

##### Well-Known Member
Note: this msg is meant more towards cpanel than anyone else

Normally we get a responce or resolution within a couple of hours, but we've had a ticket open since june 27 regarding a very urgent issue. We haven't even had a responce to let us know someones even looked at the ticket. I would appreciate if you could get to this ASAP as it is seriously impacting my business.

I am sorry I had to resort to posting on the forums, but this is a last resort.

cPanel.net Support Ticket Number: 16772