MySQL is not running at this time

jingglang aphe

Registered
Jan 27, 2016
4
0
1
Indonesia
cPanel Access Level
Root Administrator
Hello,

Please help how to solve this problem?

One of the only tools to track mail delivery does not work.

prntscr.com/9vey8c

I have a database repair exim, cpanel restart, restart exim but still could not.

I make sure to mysql itself in an active condition

[email protected] [~]# service mysql status
SUCCESS! MySQL running (348246)

Please help

Regards,
Jingglang Aphe
 
Last edited by a moderator:

SysSachin

Well-Known Member
Aug 23, 2015
604
48
28
India
cPanel Access Level
Root Administrator
Twitter
Hi,

Try to restart MySQL service.

If still showing same error you may check the website is pointing to your server IP or try to accesses cpanel with serverIP/cpanel
 

technik

Registered
Jan 29, 2016
2
0
1
Germany
cPanel Access Level
Root Administrator
Hi,

same problem here, Track Delivery does not work.
I've updated five servers to cPanel 54, but only one displays this error (perhaps because i have php-fpm enabled ?).
Code:
/etc/redhat-release:CloudLinux Server release 6.7 (Aleksei Gubarev)
/usr/local/cpanel/version:11.54.0.8
/var/cpanel/envtype:standard
CPANEL=release
Server version: Apache/2.4.18 (Unix)
Server built:   Jan 22 2016 10:30:32
Cpanel::Easy::Apache v3.32.9 rev9999 +cloudlinux
PHP 5.6.17 (cli) (built: Jan 22 2016 10:33:31)
Copyright (c) 1997-2015 The PHP Group
Zend Engine v2.6.0, Copyright (c) 1998-2015 Zend Technologies
mysql  Ver 14.14 Distrib 5.6.28, for Linux (x86_64) using  EditLine wrapper
Regards,
Rene
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,224
463
But that's no good for "mail only" accounts ... :(
Internal case CPANEL-3918 addresses this issue:

Fixed case CPANEL-3918: Allow Email Trace when the mysql feature is disabled.

It's included with cPanel version 11.54.0.10, currently available in the "Edge" build tier.

Thank you.