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mysql PHP extension not installed

Discussion in 'General Discussion' started by bimbogames, Feb 2, 2018.

  1. bimbogames

    bimbogames Registered

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    hello there i am about to lunch my own site when i try to install i get that message

    Your host server doesn't support our software requirements:
    • mysql PHP extension not installed
    Be sure that your host server meet our software requirements then try installing it again ( you can contact your hosting provider for this ).

    and i am using php 7.1 how can install it please help !!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It's not possible to enable additional PHP extensions if you don't have root access to the system. Please report this to your web hosting provider so they can take a closer look.

    Thank you.
     
  3. cPanelKenneth

    cPanelKenneth cPanel Development
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    I suspect the application you are trying to use is not compatible with PHP 7. The mysql extension was removed in PHP 7.
     
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