MySQL® Databases cant create user

[rebornishard]

I wanted to create another user for database
but when i wanted to create it,
it always said i didn't fill password
i must create a new db and user in MySQL® Database Wizard
then delete that db, then give privilage new user to old db
i include screenshoot in attachment
thank you

 

[Infopro]

Have you tried another browser to see if your issue is browser related?

Your screenshot is not of any real value. Better if you had a screenshot of the actual error instead of the screen we all know.

 

[rebornishard]

Have you tried another browser to see if your issue is browser related?

Your screenshot is not of any real value. Better if you had a screenshot of the actual error instead of the screen we all know.

ok wait, here another screenshoot
i already tried ff, it gives same result
it always asked minimum strength = 5
but that value always 0/5
thank you

let me know if you need another data

 

[Infopro]

No, I think that's good enough I think.
Two things; you can set the password strength configuration here:
WHM » Security Center » Password Strength Configuration

And when you type them in they must match.

HTH!

 

[rebornishard]

No, I think that's good enough I think.
Two things; you can set the password strength configuration here:
WHM » Security Center » Password Strength Configuration

And when you type them in they must match.

HTH!

that not fix it
i use Th1s1sWh4tItyp3
that should be more than 5
but it still said 0/100
please help
thank you

 

[Infopro]

Are you using a custom theme or RVskin by chance?

 

[rebornishard]

Are you using a custom theme or RVskin by chance?

yes i use rvskin, what should i do then ?
thank you

 

[Infopro]

Switch back to the default cPanel theme until RVskin updates I suppose. Sorry I don't have a better answer, but I don't use RVskin.

 

[JordanSmith]

We used to have RVSkin, but we got rid of it, I get this problem sometimes too in cPanel but a refresh of the page always fixes the problem.

Give it a refresh and it might help, but try it with the cpanel theme just to make sure.

 

[rebornishard]

i use x3 theme, but it still did it, and i tried to refresh too, still can make password strenght moved
i can share login and pass if you wanted to check it directly
thank you

 

[Infopro]

Please open a ticket to cPanel Support and give them root access instead:
http://go.cpanel.net/bugs

If there's an issue with the cPanel software they want to know about it.

Please do post back once you hear from them and let us know what the issue was.


Thanks!

 

[rebornishard]

Please open a ticket to cPanel Support and give them root access instead:
http://go.cpanel.net/bugs

If there's an issue with the cPanel software they want to know about it.

Please do post back once you hear from them and let us know what the issue was.


Thanks!

thank you for your help Infopro, i already open a ticket,
i will inform progress in here
thank you

 

[Infopro]

thank you for your help Infopro, i already open a ticket,
i will inform progress in here
thank you

Ticket ID?

 

[rebornishard]

Ticket ID?

ticket id : 3585953
it's solved after password strenght set to 20
any bug on it ?
thanks