MySQL Workbench and Remote MySQL Environment

[jamesterror]

Hi,

I know MySQL Workbench isn't supported by cPanel, however we have a remote SQL server environment from main Web/Email servers and we are unable to connect to the MySQL with Workbench - We were curious whether anybody had succeeded with this.

When we connect to a domain, with the cPanel username and password we get the error "Host ****** is not allowed to connect to this MySQL server" - I then had a browse and of course, added the Wildcard under Remote Hosts on cPanel, tried again. Still no luck.

We then tried connecting directly to the remote MySQL server, this did not work either - Error 10060.

We are running CSF Firewall on all servers, but the relevant ports are open to enable SQL connectivity.

Any suggestions/ideas would be greatly appreciated.

Thanks,
James

 

[cPanelMichael]

Hello

Have you tried adding the specific IP address you are connecting from to the "Remote Database Access Hosts" section in cPanel? Also, try adding the IP to the allow list in your firewall to see if that helps.

Thank you.

 

[jamesterror]

Hey Michael,

Thanks for the reply.

I'm afraid that hasn't worked unfortunately Any other ideas?

Thanks
James

 

[cPanelMichael]

Have you tried disabling CSF completely and then attempting to access MySQL remotely to see if that makes a difference? Also, try adding the allowed IP address via:

"WHM Home » SQL Services » Additional MySQL Access Hosts"

Thank you.

 

[ThinIce]

Just a thought - it doesn't really match up with the error being shown but what happens if you try connecting with a mysql user you've created under the cPanel account in question, rather than with the main account username and password?