Mystery - not receiving some email (GMail+Yahoo work, etc)

IDDQD

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Sep 4, 2013
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(SOLVED) Mystery - not receiving some email (GMail+Yahoo work, etc)

SOLVED: I guess it was a DNS issue after all, just a moment ago I managed to receive mail from FastMail. Yey!

Hi all,

I have this strange thing going on with my new (got it delivered just yesterday) cPanel/WHM installation, lets call this Box A.

Case:

Background:

From Box A, I can send/receive emails to/from GMail+Yahoo fine, and also my other VPS mailserver (Box B, not cPanel/WHM) works fine with sending/receiving so in that wise the Box A is working fine!

I also do have account with http://fastmail.fm - and I can send/receive emails from there to Yahoo, GMail and Box B, been having this account for years without problems so it seems to work fine!

Problem is:

But for some mysterious reason, IF I try sending email from that FastMail account TO my Box A, nothing happens - nothing in mail logs, no bounce error message back... Altho I can send email from Box A to FastMail.

WTF now.. Box A and FastMail seem to work just fine standalone, and BoxA->FastMail works also.

I have tried many things, quadruple checked NS records, tried changing between dovecot and courier, making different accounts to Box A, and made even a forwarder in Box A, but problem persist - not any single message from FastMail to Box A gets delivered, actually they seem to disappear completely!

Any ideas that might shed a light to this matter are appreciated greatly!

I have also submitted a support ticket to FastMail if they have something in their logs regarding those lost mails.

Thanks in Advance,

IDDQD :)
 
Last edited:

IDDQD

Registered
Sep 4, 2013
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cPanel Access Level
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Update to this matter - I made an addon domain to my main account, AND I was able to send/receive emails just fine from it, EVEN to/from FastMail..

So this problem only concerns my main hosting domain, which cannot receive mails from FastMail service.

To clarify this, [email protected] cannot receive mail from FM, and [email protected] on the same server can... WTF is going on? :S