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N00B Question

Discussion in 'General Discussion' started by drewrowland, Oct 19, 2013.

  1. drewrowland

    drewrowland Member

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    I've done a basic search through the forum and could not find an answer to my quesiton, but I have a feeling that is because it is a simple question and I am sorry for that, either way here it goes.

    When I create a new account I get an e-mail that says this in the subject line: New account on host.example.com (my hostname is already setup) where do I change the setting to say my server info.

    What I am running:

    CentOS 6.4
    CPanel / WHM 11.38.2
     
    #1 drewrowland, Oct 19, 2013
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Those emails are sent out by the system. I don't believe they can be modified. What do you mean exactly that you'd like to change in that email? What server Info?
     
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    #2 Infopro, Oct 20, 2013
  3. drewrowland

    drewrowland Member

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    I'm specifically talking about the text host.example.com that should be my own hostname, correct?
     
    #3 drewrowland, Oct 20, 2013
  4. quietFinn

    quietFinn Well-Known Member

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    Yes.
    If it's not go to WHM-> Networking Setup -> Change Hostname
    and change it.
     
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    #4 quietFinn, Oct 20, 2013
  5. drewrowland

    drewrowland Member

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    I already had that done, it is still sending emails with the "host.example.com" on the emails.
     
    #5 drewrowland, Oct 20, 2013
  6. quietFinn

    quietFinn Well-Known Member

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    It's doing that because your server's hostname is not set up correctly.

    Try in ssh command prompt:
    what do you get?

    Does your server happen to be a VPS?
     
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    #6 quietFinn, Oct 20, 2013
  7. drewrowland

    drewrowland Member

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    It is a vps. However, I got it to work. Going back through and re-saving the hostname via your steps (since the hostname was already set up via the hosting service) fixed the problem.

    Thanks so much! :)
     
    #7 drewrowland, Oct 20, 2013
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