Pady

Member
Oct 20, 2004
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Sorry for being a real dim whit here but I am stumped!

My site domain is www.3dhost.co.uk which if you visit you will notice it doesnt load - try http://3dhost.co.uk and that works without problems. It seams that all the sites using the same ip have hte same problem and i cannot work out what is causing this and how to fix it.

I have updated the whm/cpanel/apache and am still none the wiser.

Any help will be greatly appeaciated.

Pete
 

sawbuck

Well-Known Member
Jan 18, 2004
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Both are working from here (US). Usually when you see this problem it is related to the
ServerAlias statement for the domain in /usr/local/apache/conf/httpd.conf
HTH
 

sawbuck

Well-Known Member
Jan 18, 2004
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Well since both are working from here, it could be a propagation issue. Don't know how long your site as been up?
Doesn't hurt to check the httpd.conf anyway. Are you familiar with using SSH and editing files with pico or vi?
 

Pady

Member
Oct 20, 2004
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i can just about login to ssh without problems and run various update scripts - tried pico but returns as pico command not known

it is running bash if that means anything
 

Pady

Member
Oct 20, 2004
9
0
151
didnt like nano either
used vi /usr/local/apache/conf/httpd.conf
this was the entry for 3dhost

Code:
<VirtualHost 64.21.36.165>
ServerAlias www.3dhost.co.uk 3dhost.co.uk
ServerAdmin [email protected]
DocumentRoot /home/host/public_html
BytesLog domlogs/3dhost.co.uk-bytes_log
ServerName www.3dhost.co.uk
User host
Group host
CustomLog domlogs/3dhost.co.uk combined
ScriptAlias /cgi-bin/ /home/host/public_html/cgi-bin/
</VirtualHost>
 

sawbuck

Well-Known Member
Jan 18, 2004
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Looks okay. If problem persists you can try reversing the ServerAlias entries as I have seen instances where that made a difference.
 

Pady

Member
Oct 20, 2004
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151
oki - think i will leave it for now then. many thx for all your help. If I do need to edit the file I will post here.

thanks again

Pete