Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

n00by domain name problem

Discussion in 'General Discussion' started by Pady, Jan 18, 2005.

  1. Pady

    Pady Member

    Joined:
    Oct 20, 2004
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    151
    Sorry for being a real dim whit here but I am stumped!

    My site domain is www.3dhost.co.uk which if you visit you will notice it doesnt load - try http://3dhost.co.uk and that works without problems. It seams that all the sites using the same ip have hte same problem and i cannot work out what is causing this and how to fix it.

    I have updated the whm/cpanel/apache and am still none the wiser.

    Any help will be greatly appeaciated.

    Pete
     
    #1 Pady, Jan 18, 2005
  2. sawbuck

    sawbuck Well-Known Member

    Joined:
    Jan 18, 2004
    Messages:
    1,366
    Likes Received:
    6
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Both are working from here (US). Usually when you see this problem it is related to the
    ServerAlias statement for the domain in /usr/local/apache/conf/httpd.conf
    HTH
     
    #2 sawbuck, Jan 18, 2005
  3. Pady

    Pady Member

    Joined:
    Oct 20, 2004
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    151
    ermmm ok. how do i fix that - sorry real fresh n00b here
     
    #3 Pady, Jan 18, 2005
  4. sawbuck

    sawbuck Well-Known Member

    Joined:
    Jan 18, 2004
    Messages:
    1,366
    Likes Received:
    6
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Well since both are working from here, it could be a propagation issue. Don't know how long your site as been up?
    Doesn't hurt to check the httpd.conf anyway. Are you familiar with using SSH and editing files with pico or vi?
     
    #4 sawbuck, Jan 18, 2005
  5. Pady

    Pady Member

    Joined:
    Oct 20, 2004
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    151
    i can just about login to ssh without problems and run various update scripts - tried pico but returns as pico command not known

    it is running bash if that means anything
     
    #5 Pady, Jan 18, 2005
  6. sawbuck

    sawbuck Well-Known Member

    Joined:
    Jan 18, 2004
    Messages:
    1,366
    Likes Received:
    6
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    What about nano? Just an updated pico.
     
    #6 sawbuck, Jan 18, 2005
  7. Pady

    Pady Member

    Joined:
    Oct 20, 2004
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    151
    didnt like nano either
    used vi /usr/local/apache/conf/httpd.conf
    this was the entry for 3dhost

    Code:
    <VirtualHost 64.21.36.165>
ServerAlias www.3dhost.co.uk 3dhost.co.uk
ServerAdmin webmaster@3dhost.co.uk
DocumentRoot /home/host/public_html
BytesLog domlogs/3dhost.co.uk-bytes_log
ServerName www.3dhost.co.uk
User host
Group host
CustomLog domlogs/3dhost.co.uk combined
ScriptAlias /cgi-bin/ /home/host/public_html/cgi-bin/
</VirtualHost>
     
    #7 Pady, Jan 18, 2005
  8. sawbuck

    sawbuck Well-Known Member

    Joined:
    Jan 18, 2004
    Messages:
    1,366
    Likes Received:
    6
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Looks okay. If problem persists you can try reversing the ServerAlias entries as I have seen instances where that made a difference.
     
    #8 sawbuck, Jan 18, 2005
  9. Pady

    Pady Member

    Joined:
    Oct 20, 2004
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    151
    oki - think i will leave it for now then. many thx for all your help. If I do need to edit the file I will post here.

    thanks again

    Pete
     
    #9 Pady, Jan 18, 2005
(You must log in or sign up to post here.)
Loading...
Similar Threads - n00by domain name
  1. Draca

    New Thread exim mailhelo/mailips domain settings

    Draca, Oct 15, 2018 at 2:45 PM, in forum: E-mail Discussion
    Replies:
    0
    Views:
    41
    Draca
    Oct 15, 2018 at 2:45 PM
  2. Jan-Paul Kleijn

    New Thread PHP not working on account without domain name

    Jan-Paul Kleijn, Oct 15, 2018 at 6:43 AM, in forum: General Discussion
    Replies:
    0
    Views:
    28
    Jan-Paul Kleijn
    Oct 15, 2018 at 6:43 AM
  3. bdp31770

    Removing and Re-adding Domain and MX Records

    bdp31770, Oct 12, 2018 at 8:16 AM, in forum: E-mail Discussion
    Replies:
    1
    Views:
    47
    cPanelLauren
    Oct 16, 2018 at 9:21 AM
  4. Brijgenius

    Point domain from another server via a php script?

    Brijgenius, Oct 9, 2018, in forum: General Discussion
    Replies:
    7
    Views:
    78
    Infopro
    Oct 12, 2018 at 4:02 AM
  5. NMIMS

    Unable to access WHM via domain name

    NMIMS, Oct 9, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    2
    Views:
    37
    Infopro
    Oct 9, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice