hmaddy

Well-Known Member
May 6, 2020
179
21
18
Chennai
cPanel Access Level
Root Administrator
]
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] Startup Log
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] Jan 15 22:33:57 ssd.discussmedia.in named[14208]: set up managed keys zone for view external, file 'external.mkeys'
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] Jan 15 22:33:57 ssd.discussmedia.in named[14208]: none:104: 'max-cache-size 90%' - setting to 57644MB (out of 64048MB)
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] Jan 15 22:33:57 ssd.discussmedia.in named[14208]: command channel listening on 127.0.0.1#953
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] Jan 15 22:33:57 ssd.discussmedia.in named[14208]: isc_stdio_open '/var/log/named/named.log' failed: permission denied
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] Jan 15 22:33:57 ssd.discussmedia.in named[14208]: configuring logging: permission denied
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] Jan 15 22:33:57 ssd.discussmedia.in named[14208]: loading configuration: permission denied
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] Jan 15 22:33:57 ssd.discussmedia.in systemd[1]: named.service: control process exited, code=exited status=1
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] Jan 15 22:33:57 ssd.discussmedia.in systemd[1]: Failed to start Berkeley Internet Name Domain (DNS).
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] Jan 15 22:33:57 ssd.discussmedia.in systemd[1]: Unit named.service entered failed state.
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] Jan 15 22:33:57 ssd.discussmedia.in systemd[1]: named.service failed.
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc]
[2021-01-15 22:34:02 +0100] [/usr/local/cpanel/scripts/fixrndc] named has failed. Contact your system administrator if the service does not automagically recover.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,441
1,004
313
cPanel Access Level
Root Administrator
Hey there! It seems like there are permissions problems on the server. Can you send me the output of the following command on the system?

Code:
ls -ld /var/named
That's where I would start looking for issues like this, but I'd expect to see the following:

Code:
# ls -ld /var/named
drwxr-xr-x 9 named named 4096 Jan 15 00:48 /var/named/
 

hmaddy

Well-Known Member
May 6, 2020
179
21
18
Chennai
cPanel Access Level
Root Administrator
Jan 15 20:18:09 ssd named[1714]: starting BIND 9.11.4-P2-RedHat-9.11.4-26.P2.el7_9.3 (Extended Support Version) <id:7107deb>
Jan 15 20:18:09 ssd named[1714]: running on Linux x86_64 3.10.0-1160.11.1.el7.x86_64 #1 SMP Fri Dec 18 16:34:56 UTC 2020
Jan 15 20:18:09 ssd named[1714]: built with '--build=x86_64-redhat-linux-gnu' '--host=x86_64-redhat-linux-gnu' '--program-prefix=' '--disable-dependency-tracking' '--p$
Jan 15 20:18:09 ssd named[1714]: running as: named -u named -c /etc/named.conf
Jan 15 20:18:09 ssd systemd: Started cPanel DNS admin service.
Jan 15 20:18:09 ssd named[1714]: compiled by GCC 4.8.5 20150623 (Red Hat 4.8.5-44)
Jan 15 20:18:09 ssd systemd: cpgreylistd.service: control process exited, code=exited status=2
Jan 15 20:18:09 ssd named[1714]: compiled with OpenSSL version: OpenSSL 1.0.2k 26 Jan 2017
Jan 15 20:18:09 ssd systemd: Failed to start cPanel Greylisting Daemon.
Jan 15 20:18:09 ssd named[1714]: linked to OpenSSL version: OpenSSL 1.0.2k-fips 26 Jan 2017
Jan 15 20:18:09 ssd systemd: Unit cpgreylistd.service entered failed state.
Jan 15 20:18:09 ssd named[1714]: compiled with libxml2 version: 2.9.1
Jan 15 20:18:09 ssd systemd: cpgreylistd.service failed.
Jan 15 20:18:09 ssd named[1714]: linked to libxml2 version: 20901
Jan 15 20:18:09 ssd named[1714]: compiled with zlib version: 1.2.7
Jan 15 20:18:09 ssd named[1714]: linked to zlib version: 1.2.7
Jan 15 20:18:09 ssd named[1714]: threads support is enabled
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,441
1,004
313
cPanel Access Level
Root Administrator
I see there is another failure in there for the Greylisting service. Could you submit a ticket to our team so we can check that? Make sure to mention that there are service failures in the subject line and we'll get on that as quickly as possible.