Hi there guys,
I've got a problem, and I'm not sure how to fix it.
Situation:
We moved a client's site over from another server to our server, and pointed their domain to our nameservers. Now, over one month after doing this we have the following problem: About 25%-50% of the site requests are getting routed to the old server. I've run traceroutes upon traceroutes, and they're all getting to my server. For some reason, my server is then sending them BACK to the old server. My domain host said this can happen when a nameserver is using an old cache of the names.
How do I fix this? The client is torqued, and I can't blame her, but I'm at a loss as to what I need to do to stop it from happening.
To be honest, I'm not even sure what causes me to need the named service running. Do I need it running if I'm simply running normal shared accounts on the server?
Any help would be greatly appreciated,
json
I've got a problem, and I'm not sure how to fix it.
Situation:
We moved a client's site over from another server to our server, and pointed their domain to our nameservers. Now, over one month after doing this we have the following problem: About 25%-50% of the site requests are getting routed to the old server. I've run traceroutes upon traceroutes, and they're all getting to my server. For some reason, my server is then sending them BACK to the old server. My domain host said this can happen when a nameserver is using an old cache of the names.
How do I fix this? The client is torqued, and I can't blame her, but I'm at a loss as to what I need to do to stop it from happening.
To be honest, I'm not even sure what causes me to need the named service running. Do I need it running if I'm simply running normal shared accounts on the server?
Any help would be greatly appreciated,
json