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Nameserver issues after migrating to VPS

Discussion in 'Bind / DNS / Nameserver Issues' started by bepauljoseph, Jul 14, 2016.

  1. bepauljoseph

    bepauljoseph Registered

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    Please bear with me. I moved from Shared to VPS (unmanaged).

    Installed the following
    Extras - cPanel/WHM VPS License
    Extras - cPanel DNS Hosting for parentdomain.com

    I got an email with

    Nameserver Details
    =============================

    Nameserver 1: ns3.example.com
    Nameserver 2: ns4.example.com
    Nameserver 3: ns5.example.com
    Nameserver 4: ns6.example.com

    I went to my domain registrar & changed the nameservers to all 4 of the above.

    I have created 1 account in whm with domain - parentdomain.com. I access Cpanel WHM & cpanel on this domain. I have 4 DNS of Ramnode added to my domain registrar for parentdomain.com

    Now when I got to WHM > NS Record Report - I see reports of "No IP"
     
    #1 bepauljoseph, Jul 14, 2016
    Last edited by a moderator: Jul 14, 2016
  2. bepauljoseph

    bepauljoseph Registered

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    I also went to Basic cPanel & WHM Setup & clicked on - Assign A entry to the ns1.parentdomain.com & ns2.parentdomain.com
     
    #2 bepauljoseph, Jul 14, 2016
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Check to ensure your resolvers are properly configured per the instructions in the following document:

    Resolver Configuration - Documentation - cPanel Documentation

    Keep in mind the configuration file associated with the NS Record Report option is only updated once every 24 hours unless you manually run the "/scripts/updatenameserverips" command.

    Thank you.
     
    #3 cPanelMichael, Jul 14, 2016
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