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Nameserver issues and account transfer

Discussion in 'CloudLinux' started by sardelich, Feb 4, 2012.

  1. sardelich

    sardelich Well-Known Member

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    Well,for some reason,cpanel ticket system is not working,,when i click agree and continue on technical support agreement it just displays the agreement again :D so i have to ask this way.this is the situation:

    old server running cloudlinux 5.6 with 50 or so accounts.new server with cloudlinux 6.2. main domain for new server is registered,namservers registered,namservers entered in the whm...first error: when account copy function of the whm is used,the transfer goes well,all settings are good,but at the old server instead of getting a page loading from new server (because i marked change dns on old server to point to new server), I get "this site has been moved to another server" page....and then i have to wait for the dns changes to propagate so that moved page becomes actuall webpage loading from a new server. Can somebody please make this a ticket since I cant post a support request.Thank you
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might want to try a different browser with the ticket system just to rule out that its not a browser issue.
     
  3. sardelich

    sardelich Well-Known Member

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    3 PCs, 3 browsers on each (Chrome,IE,Firefox). unable to post a ticket.just keeps bringing me back to license agreement
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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  5. sardelich

    sardelich Well-Known Member

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    working :) thanx a lot :)
     
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