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Nameserver (mail & FTP) woes

Discussion in 'Bind / DNS / Nameserver Issues' started by george_r, Apr 11, 2012.

  1. george_r

    george_r Registered

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    Hi all,

    This is my first post...please be gentle. Had a scoot around to see whether I could find a solution to my problem, but to no avail. Therefore, I hope this is in the right place! Feel free to move it if not.

    I'm new to running a dedicated box, so am on uneasy ground: we've a box running CentOS 5.8, with a couple of domains configured. After a catastrophic HDD failure, and our web developers doing a runner, I've had to get it back up and running as best I can.

    I can access Cpanel and have set up one site without issue. The problem is that having been to Cpanel and created email and/or FTP accounts, the domains mail. and ftp. don't resolve anywhere...and I cannot see where to make this happen!

    Are these the correct entries for WHM for A and CNAME?

    mail. = CNAME
    www. = CNAME
    ftp. = A

    Any help or advice really appreciated.
     
  2. agnahost

    agnahost Registered

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    Hi

    You DNS should be as below

    mail. = MX
    www. = A
    ftp. = A

    Then you should have A record called "mail" which would be pointing to the IP address of your mail server.

    Hope that helps!
    Cheers
     
  3. george_r

    george_r Registered

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    agnahost, thanks so much for the quick reply!

    I've switched the www record to 'A', but can't switch mail. to MX as there's already an entry: quotetopay.co.uk. = MX 0 quotetopay.co.uk.

    Should I remove that record?
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    mail. should be a CNAME or A record. It shouldn't be an MX record. Please do not remove the existing MX record for the main domain, which appears to be properly configured. mail. is just an alias to the main domain.
     
  5. george_r

    george_r Registered

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    Ok thanks for the info: I've re-added the old setting and changed the mail. entry to 'A'...it still doesn't seem to work :(
     
  6. Oleg.Gricik

    Oleg.Gricik Well-Known Member

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    All records are working for me except ftp.quotetopay.co.uk, as there is no appropriate record in DNS zone

     
  7. george_r

    george_r Registered

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    Thanks Oleg - but when I try and then use mail. to setup an email account, it reports that the server doesn't exist...

    Should ftp. be an A or CNAME record?

    Sorry for all the newbie questions: all your feedback is really appreciated!
     
  8. agnahost

    agnahost Registered

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    Late reply, you most likely have this resolved but for information it should be A record.

    Thanks
     
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