There seems to be some confusion about the naming convention of email addresses and account names in cpanel and one situation today made me think. Scenario: user account is created with the username Steven and the domain name steventools.com User logs in and created an email account Steven. Cpanel does not come up with an error message even though the main account is already called Steven. When sending an email to Steven@steventools.com the email actually gets to the newly created account and not the main account. So what would be the email address for that main account? Would it be email@example.com ? And how would the pop and smtp login names for both accounts be? Anyone has more insight on this?