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Não consigo gerar certificados SSL

Discussion in 'Discussões em Português' started by Emerson Felinto, Dec 30, 2017.

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  1. Emerson Felinto

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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    That message suggests domain validation failed. Do you have any custom rules in the .htaccess file of the domain name that could be preventing access to the .well-known directory?

    Thank you.

    Translation:

    Olá,

    Essa mensagem sugere que a validação do domínio falhou. Você tem regras personalizadas no arquivo .htaccess do nome de domínio que pode estar impedindo o acesso ao diretório .well-known?

    Obrigado.
     
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  3. Emerson Felinto

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    Não sei dizer ao certo, poderia me fornecer informações de como verificar ?

    Nesta conta em especial estou usando IP dedicado. Provavelmente deve ter algo a ver com isso, tendo em vista que outras contas que estão usando o IP compartilhado estão funcionando perfeitamente.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Feel free to open a support ticket using the link in my signature and we can take a closer look to see what's happening.

    Thank you.

    Translation:

    Olá,

    Sinta-se à vontade para abrir um ticket de suporte usando o link na minha assinatura e podemos dar uma olhada mais atenta para ver o que está acontecendo.

    Obrigado.
     
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  5. Emerson Felinto

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    Ticket ID 9153431
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    To update, it looks like this was the result of a custom Nginx configuration. Disabling Nginx appears to have solved the issue.

    Thank you.

    Translation:

    Olá,

    Para atualizar, parece que este foi o resultado de uma configuração personalizada do Nginx. Desativar o Nginx parece ter resolvido o problema.

    Obrigado.
     
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