Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Nasty FTP problem!!!

Discussion in 'General Discussion' started by udinnet, Oct 18, 2010.

  1. udinnet

    udinnet Member

    Joined:
    Oct 18, 2010
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    51
    Hi people,
    I'm new to this forum. But I'd used cpannel for nearly 2years. But I got a big problem after purchasing a new host with Cpanel 11.

    This is what happened

    1. I alredy had a domain with me and I set it's name servers to new host.

    2. Then It became active after half an hour and I tested the domain in browser and it worked.

    3. After I started to tranfer files to my host with Filezilla and nothing went wrong.

    4. But after ~25-40 munites suddenly the file transfer was stopped and that was end of the transfer. The I tried again and again. Also restrated the computer. But nothing happened.

    Code:
    Status:	Connecting to xxx.xxx.22.186:21...
Error:	Connection timed out
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Connecting to xxx.xxx.22.186:21...
    5. Then I tried to enter my cpanel via my domain by typing mydomain.com/cpanel. It also doesn't working and the funny thing is I can't access any website under that NS1 and NS2 of the hosting provider. Finally I gave a reboot to my router and after it changed it's Dynamic IP it self.

    6. Then I tried to access cpanel again and this time it is working!!! and FTP also. Seems to be there is some problem with Nameserver and I figured out that my current IP will blocked by Nameservers of that host after FTP time out problem happens. When I'm not doing FTP transfers I can access my cpanel as long as I need.

    7. I tried to transfer files more than 20 times. But same thing happens. NS will block my current IP. and I can't access any site of those NS with my site also.

    My questions is,
    Is there some thing I can do with Cpanel for this problem?
    Please help. Thanks.
     
    #1 udinnet, Oct 18, 2010
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,160
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    If I was to guess I'd say you're being locked out by some sort of security on your server. cPHulk maybe?

    You might check the settings in your FTP client and make sure the number of simultaneous connections is not set too high. If you're uploading a directory full of files you might be being seen by your security as attacking the server.

    If you need to upload a large directory of files, zip it up first and then upload the one file. You can unpack on server using the cPanel File Manager easy enough.

    Just guessing of course. HTH.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Oct 18, 2010
  3. udinnet

    udinnet Member

    Joined:
    Oct 18, 2010
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    51
    Thanks for the reply pro. But It is just about 1500 files. All are little png s and script files. But I uploaded nearly 12000 files to my old host at once. No problem occurred. Is there a possibility to identify this transfer as a DDos?
     
    #3 udinnet, Oct 18, 2010
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,160
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Any more than 50 connections might be considered problematic, IMHO.

     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Infopro, Oct 18, 2010
  5. udinnet

    udinnet Member

    Joined:
    Oct 18, 2010
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    51
    In my case, this is the setting. I'm very confused and contact the hosting provider. They say no one complain about such type of a problem. What can I do now?
     
    #5 udinnet, Oct 18, 2010
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,160
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    The number of files you're uploading doesn't matter, it's the number of connections your FTP client is making to the server. You can upload 50,000 files one by one if you like, but not all at one time.

    In your FTP client settings, set the max number of connections per server/site to a lower number. You're flooding the servers connection and being blocked it sounds like to me.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Infopro, Oct 18, 2010
  7. udinnet

    udinnet Member

    Joined:
    Oct 18, 2010
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    51
    ok thanks for your replies. I'll try. Thanks a lot again.
     
    #7 udinnet, Oct 18, 2010
(You must log in or sign up to post here.)
Loading...
Similar Threads - Nasty problem
  1. charisma09

    Problems With Spam

    charisma09, Jun 16, 2018 at 10:01 PM, in forum: E-mail Discussion
    Replies:
    5
    Views:
    126
    cPanelLauren
    Jun 19, 2018 at 8:57 AM
  2. Nirjonadda

    Site loading problem for some time

    Nirjonadda, Jun 16, 2018 at 3:33 PM, in forum: General Discussion
    Replies:
    2
    Views:
    114
    Nirjonadda
    Jun 19, 2018 at 4:41 PM
  3. Luciano Donato

    DKIM: encountered the following problem validating

    Luciano Donato, Jun 12, 2018, in forum: Discussões em Português
    Replies:
    12
    Views:
    194
    cPanelLauren
    Jun 18, 2018 at 7:43 AM
  4. 50l3r

    Problema con MOD_DEFLATE y compresion web

    50l3r, Jun 11, 2018, in forum: Discusión en Español
    Replies:
    1
    Views:
    138
    cPanelMichael
    Jun 12, 2018
  5. 50l3r

    Problema espacio y con sesiones PHP (12GB usados)

    50l3r, Jun 11, 2018, in forum: Discusión en Español
    Replies:
    3
    Views:
    127
    cPanelLauren
    Jun 11, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice