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necesito borrar dns cluster para crear una nueva cuenta en cpanel.

Discussion in 'Discusión en Español' started by procreativos, May 11, 2017.

  1. procreativos

    procreativos Registered

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    esto es lo que muestra la pantalla cuando intento crear la cuenta para este dominio nuevamente:

    Create a New Account

    Account Creation Status: failed

    Sorry, a DNS entry for mydomain.com already exists, please delete it first (from all servers in the DNS cluster).


    Si alguien sabe como solucionar esto desde el WHM PANEL le agradezco !!!

    pero además ya el dominio en cuestión no está en el cpanel porque esta borrado y no tengo forma de hacer lo que tu indicas que puedo hacer, gracias
     

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    #1 procreativos, May 11, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Check to see if a DNS zone exists for that domain name under the list of zones in "WHM >> DNS Functions >> Delete A DNS Zone". If it doesn't, then you will need to contact your reseller hosting provider for assistance to see if that domain name is associated with an existing account on the server.

    Thank you.

    Translation:

    Hola,

    Compruebe si existe una zona DNS para ese nombre de dominio en la lista de zonas de "WHM >> DNS Funciones >> Eliminar una zona DNS". Si no es así, deberá ponerse en contacto con su proveedor de alojamiento de revendedor para obtener asistencia para ver si ese nombre de dominio está asociado con una cuenta existente en el servidor.

    Gracias.
     
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    #2 cPanelMichael, May 11, 2017
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