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Need configure email related records, back to office 365

Discussion in 'E-mail Discussions' started by amin9, May 22, 2014.

  1. amin9

    amin9 Registered

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    Hello,
    My client purchased his domain from godaddy. He was using office 365 for email. After change the Nameserver to my hosting he cannot receive emails.

    Configuration info bellow are provided by godaddy. I was trying but cannot understand where I can put which part. The following 3 pages are not match with those information.
    - 'MX Entry' at cPanel > Mail
    - 'Simple DNS Zone Editor' at cPanel > Domains
    - 'Advance DNS Zone Editor' at cPanel > Domains

    Can anyone get me a step by step instruction please.

    Code:
    ----------- configuration for office 365 -----------
    Log on to your hosting provider or third-party domain name system manager (usually the same place you bought your domain)
    Locate the CNAMEs and set the following:
    Name:
    autodiscover
    Target:
    autodiscover.outlook.com
    Name:
    sip
    Target:
    sipdir.online.lync.com
    Name:
    lyncdiscover
    Target:
    webdir.online.lync.com
    Name:
    email
    Target:
    email.secureserver.net
    Name:
    msoid
    Target:
    clientconfig.microsoftonline-p.net
    Locate the MX and set the following:
    Host:
    @
    Priority:
    0	Target:
    wholeworldmarketing-com.mail.protection.outlook.com
    Locate the SRV and set the following:
    Port:
    443
    Protocol:
    _tls	Name:
    @	Service:
    _sip	Priority:
    100	Weight:
    1	Target:
    sipdir.online.lync.com
    Port:
    5061
    Protocol:
    _tcp	Name:
    @	Service:
    _sipfederationtls	Priority:
    100	Weight:
    1	Target:
    sipfed.online.lync.com
    Locate the TXT and set the following:
    Name:
    @
    TXT Value:
    MS=ms28421518
    Name:
    @
    TXT Value:
    v=spf1 include:spf.protection.outlook.com -all​
    
    ----------- ----------- ----------- -----------
    Kind regards,
    R.Amin
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    If you have access to Web Host Manager, you can update/add those entries for your DNS Zone via:

    WHM Home » DNS Functions » Edit DNS Zone

    Or, with cPanel itself, browse to:

    cPanel -- Domains -- Advanced DNS Zone Editor
    cPanel -- Domains -- Simple DNS Zone Editor

    Are you able to let us know which aspect you are unable to modify?

    Thank you.
     
  3. amin9

    amin9 Registered

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    Thanks for the reply.

    I have WHM access. Under "DNS Functions" I have two options:
    (a) Edit MX Entry
    (b) Edit Zone Templates

    I think, the configuration instruction I have is not fit for cPanel. Would you get me configuration for cPanel Please.
     
  4. amin9

    amin9 Registered

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    Based on the Configuration info I have, There should be the following input fields:
    1. inputs for Locate the CNAMEs: Name + Target
    2. Locate the MX: Host+Target
    3. Locate the SRV+Port+Protocol+Service+Priority+Weight+Target+
    4 Locate the TXT: Name+TXT

    But in the cPanel, I have the following input fields:
    (1.1) Simple DNS Zone Editor >> Add an A Record: Name+Address
    (1.2) Simple DNS Zone Editor >> Add a CNAME Record: Name+CNAME
    (2.0) Advanced DNS Zone Editor >> Add a Record: Name+TTL+Type+Address
    (3.1) MX Entry >> Email Routing: Automatically..+Local..+Backup+Remote
    (3.1) MX Entry >> Add New Record: Priority+Destination

    Please get me settings, which fit with cPanel froms.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Please ask your reseller hosting provider for access to the "Edit a DNS Zone" feature in Web Host Manager. You are going to need it if you plan to add/modify SRV records, as that's not possible through cPanel itself.

    Thank you.
     
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