Need Help about Internal Server Error

shaziaali1230

Registered
Sep 19, 2015
2
0
1
Islamabad, Pakistan
cPanel Access Level
Website Owner
when i am open my site the massage come

"
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."
plz solve my probelm,

i am waiting, my package is unlimited and i still see this massage on my site. plz

i talk to the compny from where i get hosting they say optimize your site or move to vpn i dont know what they say and how i optimize my site, i am newbie plz reply.
 
Last edited by a moderator:

24x7server

Well-Known Member
Apr 17, 2013
1,911
96
78
India
cPanel Access Level
Root Administrator
Twitter
Hello,

I think your site is using high server resources and due to that you are getting this this Internal Server Error on your site. Please contact them and ask them to check server logs and let us know what exact error they are getting in Apache server logs file.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello :)

You will need to contact your hosting provider and request additional information about why your website requires an upgrade to a VPS. You can review the "Error Logs" option in cPanel when you notice this error in your browser to find the specific reason for the failure.

Thank you.