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Need help: adding subdomain, lost old subdomain

Discussion in 'General Discussion' started by xbart, Jun 14, 2007.

  1. xbart

    xbart Registered

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    Hello,

    CentOS 4.5
    cPanel version: 11.4.12-RELEASE_13993
    Subdomains: 0/99

    Problem: after adding new sub-domain, back to subdomain listing page, old subdomain is not there anymore. The missing old subdomain record still exist in httpd.conf, and also exist in DNS zone record. I try to delete/remove the new created subdomain, but the old one still won't show up.

    Upgrading to latest release build won't fix the problem.

    Anybody have the fix? Any advice will be appreciated.
    Thanks.
     
    #1 xbart, Jun 14, 2007
  2. Babylon

    Babylon Member

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    I have this exact problem! Its a total mess and I'm not sure what to do about it :(
     
    #2 Babylon, Jun 14, 2007
    Last edited: Jun 14, 2007
  3. Petteri

    Petteri Registered

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    I have same type of problem :(
     
    #3 Petteri, Jun 14, 2007
  4. cPanelKenneth

    cPanelKenneth cPanel Development Staff Member

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    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelKenneth, Jun 14, 2007
    Last edited: Jun 14, 2007
  5. BenThomas

    BenThomas Well-Known Member

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    The primary issue will be fixed in builds greater than 14030.
     
    #5 BenThomas, Jun 14, 2007
  6. cPanelNick

    cPanelNick Administrator Staff Member

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    /scripts/rebuildcpusers will fix this in 14300+


    You need 14300+ or this won't work (do not edit the file and remove the die in old versions as it WILL NOT solve the problem)
     
    #6 cPanelNick, Jun 19, 2007
  7. innsites

    innsites Well-Known Member

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    subdomains not showing / missing

    I have similar problem and ran /scripts/rebuildcpusers. It found them and responded with info like this:

    x is missing from user a1 ... adding to their config file and fixing mail config....Done
    Added 8 missing domains!

    However, the subdomains still do NOT show up in client's cpanel. They DO display in main WHM however. They had been in client's cpanel and since disappeared.

    NOTE
    WHM 11.2.0 cPanel 11.8.0-R16150
    CENTOS Enterprise 3.9 i686 - WHM X v3.1.0

    Any further fixes?
     
    #7 innsites, Aug 9, 2007
  8. GPH

    GPH Member

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    Hi, I'm having the same issue, ran /scripts/rebuildcpusers and received the exact message as above but still not appearing on the users cpanel.

    Any thoughts

    Thanks
     
    #8 GPH, Oct 12, 2007
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