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Need help ASAP... My resellers cant assign IP's to their customers..

Discussion in 'General Discussion' started by sinangunay, Apr 25, 2006.

  1. sinangunay

    sinangunay Registered

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    Hello,
    Thank you for helping me.
    I had created a reseller account and assigned 20 IPs to this reseller. But he cant assign his IP's to his users.. When he tries to assign an IP to a cPanel user, it gives server's shared IP address...

    But when I (root) change the IP from "Change A Site IP" from links left, it changes...

    Any ideas do you have?





    Thank you
     
  2. dave9000

    dave9000 Well-Known Member

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    you need to go over your package settings to ensure they are allowed a seperate ip and also go over your reseller settings for this reseller to ensure you have allowed them to use those ips
     
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