Need help ASAP... My resellers cant assign IP's to their customers..

sinangunay

Registered
Apr 25, 2006
4
0
151
Hello,
Thank you for helping me.
I had created a reseller account and assigned 20 IPs to this reseller. But he cant assign his IP's to his users.. When he tries to assign an IP to a cPanel user, it gives server's shared IP address...

But when I (root) change the IP from "Change A Site IP" from links left, it changes...

Any ideas do you have?





Thank you
 

dave9000

Well-Known Member
Apr 7, 2003
891
1
168
arkansas
cPanel Access Level
Root Administrator
you need to go over your package settings to ensure they are allowed a seperate ip and also go over your reseller settings for this reseller to ensure you have allowed them to use those ips