Need Help DKIM Configuration WHM

[edzzone]

Hi

How to enable DKIM properly? when I create an account on a my preferred package in WHM I always enable this two options Enable DKIM on this account and Enable SPF on this account. When I check on the cpanel for the said account under email authentication DKIM and SPF are all enabled and it says Status: Enabled & Active (DNS Check Passed).

My problem is when I send an email using that account only SPF pass and DKIM always have error like this dkim=permerror (no key) but it does contain a DKIM-Signature in the header and so with domainkeys=neutral (no sig)

Here is an example of the header I receive when I send an email to my yahoo mail. Kindly use this for your reference.
X-Apparently-To: [email protected] via 98.139.211.231; Mon, 18 Mar 2013 08:54:03 +0000
Return-Path: <[email protected]>
Received-SPF: pass (domain of mydomain.com designates xxx.xx.xxx.xx as permitted sender)
Authentication-Results: mta1114.mail.ne1.yahoo.com from=mydomain.com; domainkeys=neutral (no sig); from=mydomain.com; dkim=permerror (no key)
Received: from 127.0.0.1 (EHLO mydomain.com) (xxx.xx.xxx.xx)
by mta1114.mail.ne1.yahoo.com with SMTP; Mon, 18 Mar 2013 08:54:01 +0000
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=mydomain.com; s=default;
h=Date:MIME-Version:Content-Type:To:Subject:From; bh=HGuUNNVd6cLRfvaJXgPTU5mPSo9wLLCWjCKYvCjKJOg=;
b=I3pzmJA7AKJ1B+upRo+yhfXvg/AJg3d5TtpA38TKr+bgo0ioRaHpTDmesQA3ANSMPDJ2flmEuIzyQqlw3P1LRIYX9NBgkR9fH+Eo2d0rqcqI01WOiKJ5a7bsvrqBr13O9viY2ybCvmYk7jv3ycEhGpDsHURXMHn+yXP8u7MeqbE=;

Can anyone help me with this problem on how to configure DKIM properly under WHM/cpanel?

Thank you in advance.

Ed

 

[edzzone]

anyone can help me configure dkim properly? coz i still got dkim=permerror (no key) in my email header even if all is being activated as stated above inside whm/cpanel. thank you

 

[jimlongo]

I get similar results, there is a DKIM signature but it does not pass.

<[email protected]>.
Thank you for using the verifier,The Port25 Solutions, Inc. team

==========================================================
Summary of Results
==========================================================
SPF check:          pass
DomainKeys check:   neutral
DKIM check:         fail
Sender-ID check:    pass
SpamAssassin check: ham

==========================================================
Details:
==========================================================

HELO hostname:  mydomain.com
Source IP:      66.84.x.x
mail-from:      [email protected]

----------------------------------------------------------
DomainKeys check details:
----------------------------------------------------------
Result:         neutral (message not signed)
ID(s) verified: [email protected]
DNS record(s):

----------------------------------------------------------
DKIM check details:
----------------------------------------------------------
Result:         fail (signature doesn't verify)

It explains "fail"
The message was signed and the signature or signatures were
acceptable to the verifier, but they failed the verification
test(s).

 

[cPanelMichael]

Hello

Is the DNS for this domain name handled on the cPanel server? If so, have you tried uninstalling, and reinstalling the DKIM record? EX:

/usr/local/cpanel/bin/dkim_keys_uninstall username
/usr/local/cpanel/bin/dkim_keys_install username

Thank you.

 

[jimlongo]

Thanks cPanelMichael

I did as you suggested reinstalling the DKIM record and that fixes the DKIM verification.

Thank you for using the verifier,
The Port25 Solutions, Inc. team

==========================================================
Summary of Results
==========================================================
SPF check:          pass
DomainKeys check:   neutral
DKIM check:         pass
Sender-ID check:    pass
SpamAssassin check: ham

----------------------------------------------------------
DomainKeys check details:
----------------------------------------------------------
Result:         neutral (message not signed)
ID(s) verified: [email protected]
DNS record(s):

----------------------------------------------------------
DKIM check details:
----------------------------------------------------------
Result:         pass (matches From: [email protected])
ID(s) verified: header.d=mydomain.com
Canonicalized Headers:
   mime-version:1.0'20'(Apple'20'Message'20'framework'20'v1283)'0D''0A'
   to:[email protected]'0D''0A'
   message-id:<[email protected]>'0D''0A'
   date:Thu,'20'29'20'Aug'20'2013'20'11:50:20'20'-0400'0D''0A'
   subject:test'20'dkim'0D''0A'
   content-transfer-encoding:7bit'0D''0A'
   content-type:text/plain;'20'charset=us-ascii'0D''0A'
   from:Jim'20'<[email protected]>'0D''0A'
   dkim-signature:v=1;'20'a=rsa-sha256;'20'q=dns/txt;'20'c=relaxed/relaxed;'20'd=mydomain.com;'20's=default;'20'h=Mime-Version:To:Message-Id:Date:Subject:Content-Transfer-Encoding:Content-Type:From;'xxxxxxxxxxxxxx;'20'b=;