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Need Help how to label disabled webmail account

Discussion in 'E-mail Discussions' started by rojohnh, Mar 30, 2011.

  1. rojohnh

    rojohnh Member

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    Hi, anyone here knows how to label webmail account that has been suspended or disbaled..? At least we (cpanel admins) knows that the account has been deactivated. Will appreciate someone who could help. :)

    Thanks!
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Is this only one email account on an account that has been disabled? Also, by disabled, how precisely was the email account disabled?
     
  3. rojohnh

    rojohnh Member

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    Thanks for the response, ok, it goes somewhat like this:

    as an SOP we are disabling webmail accounts of an inactive employee by changing user password,
    the problem is we don't even know that the account is already disabled or the password has been change. There are 4 of us cpanel admins in-charge.
    Is there an option on how to label those inactive account..? or any possible solution... thanks and more power!
     
    #3 rojohnh, Mar 30, 2011
    Last edited: Mar 30, 2011
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    There isn't any current option to make an email account inactive. I actually would suggest making a feature request to allow disabling email accounts in cPanel > Email Accounts area and then having them marked as disabled / suspended there. This would keep the email account existing but prevent access for the user who doesn't have cPanel access itself.

    The feature request forum is at the following location:

    Feature Requests for cPanel and WHM
     
  5. rojohnh

    rojohnh Member

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    thanks for this info. Will make a feature request for this and hoping this would be available soon...

    thanks much for immediate assistance, we really appreciate it..
     
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