Need Help: Internal Server Error 500; Disk Quota Exceeded...

[paulwro_user]

Hi All:

I'm building a website for a client who has a VPS. They've supplied me with cPanel access for the particular account we're working on together, but I've recently encountered this message:


Internal Server Error
500

The system failed to open the session file “/var/cpanel/sessions/raw/:01_acLVstJInB4GI” because of an error: Disk quota exceeded at /usr/local/cpanel/Cpanel/Session.pm line 277


I was using cPanel with no issues prior to the weekend. I uploaded and extracted the files to setup Wordpress, and needed to correct the GoDaddy host database name before I could complete the install, but now I'm locked out of cPanel.

FTP credentials don't seem to work either. I receive a message saying the "server has closed the connection." From what I've read so far, this seems to imply there's a ton of inode files taking up space on the VPS? Is there a way for me to fix this? I don't have SSH access.

Thanks for any help and guidance.

Paul

 

[cPanelMichael]

Hello,

You will need to report this issue to your web hosting provider so they can take a closer look and determine why there's no free space available to the account.

Thank you.

 

[paulwro_user]

Thank you Michael.