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Need Help Setting Up a Customer Account

Discussion in 'General Discussion' started by dazza210169, Jul 8, 2011.

  1. dazza210169

    dazza210169 Registered

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    Hi
    I have just got my first customer for my reseller account and having difficulty setting up the account. I can get the link to his own cpanel to send him.
    Can anyone help me as want to keep this guy happy
     
    #1 dazza210169, Jul 8, 2011
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Briefly, you need to setup a Package first. Once you have that package, you create an account and give it that package. ON account creation, you'll see some details come up in your browser for the account. Save those details and make up your own email to the new customer, provide him with login details (username, pass, IP for login until his domain relsolves to your server)

    Make sure you provide the new customer with your nameservers so that he can edit those at his domain name registrar.

    HTH!
     
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    #2 Infopro, Jul 8, 2011
  3. dazza210169

    dazza210169 Registered

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    Could I ask a big favour
     
    #3 dazza210169, Jul 8, 2011
  4. dazza210169

    dazza210169 Registered

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    As did what you said and there is problems
     
    #4 dazza210169, Jul 8, 2011
  5. dazza210169

    dazza210169 Registered

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    How do I get links like the one's below to send to the customer. I this this is the problem

    He will not be getting whm account

    To login to your cpanel use /http://domainhere.co.uk/cpanel
    To login to your whm use /http://domainhere.co.uk/whm
     
    #5 dazza210169, Jul 8, 2011
  6. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Start by making sure that the domain itself works first, and is being servered by your server. (not the old server where ever it was hosted previously) Once you are sure it is, try the /http://domainhere.co.uk/cpanel URL. There are settings in Tweak Settings that you may have to setup as well.
     
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    #6 Infopro, Jul 8, 2011
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