Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Need Help Setting Up a Customer Account

Discussion in 'General Discussion' started by dazza210169, Jul 8, 2011.

  1. dazza210169

    dazza210169 Registered

    Joined:
    Sep 12, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    51
    Hi
    I have just got my first customer for my reseller account and having difficulty setting up the account. I can get the link to his own cpanel to send him.
    Can anyone help me as want to keep this guy happy
     
    #1 dazza210169, Jul 8, 2011
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,067
    Likes Received:
    348
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Briefly, you need to setup a Package first. Once you have that package, you create an account and give it that package. ON account creation, you'll see some details come up in your browser for the account. Save those details and make up your own email to the new customer, provide him with login details (username, pass, IP for login until his domain relsolves to your server)

    Make sure you provide the new customer with your nameservers so that he can edit those at his domain name registrar.

    HTH!
     
    #2 Infopro, Jul 8, 2011
  3. dazza210169

    dazza210169 Registered

    Joined:
    Sep 12, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    51
    Could I ask a big favour
     
    #3 dazza210169, Jul 8, 2011
  4. dazza210169

    dazza210169 Registered

    Joined:
    Sep 12, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    51
    As did what you said and there is problems
     
    #4 dazza210169, Jul 8, 2011
  5. dazza210169

    dazza210169 Registered

    Joined:
    Sep 12, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    51
    How do I get links like the one's below to send to the customer. I this this is the problem

    He will not be getting whm account

    To login to your cpanel use /http://domainhere.co.uk/cpanel
    To login to your whm use /http://domainhere.co.uk/whm
     
    #5 dazza210169, Jul 8, 2011
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,067
    Likes Received:
    348
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Start by making sure that the domain itself works first, and is being servered by your server. (not the old server where ever it was hosted previously) Once you are sure it is, try the /http://domainhere.co.uk/cpanel URL. There are settings in Tweak Settings that you may have to setup as well.
     
    #6 Infopro, Jul 8, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Need Help Setting
  1. glpglp

    SOLVED Need help setting up Cron to delete jpg files older than 1 day

    glpglp, Mar 5, 2018, in forum: General Discussion
    Replies:
    5
    Views:
    119
    cPanelMichael
    Mar 8, 2018
  2. ted88

    SOLVED Need help setting up the SMTP

    ted88, Dec 19, 2016, in forum: E-mail Discussions
    Replies:
    1
    Views:
    539
    Infopro
    Dec 19, 2016
  3. xyourxhighnessx

    Need help with CSV/file manager.

    xyourxhighnessx, Apr 20, 2018 at 11:06 AM, in forum: General Discussion
    Replies:
    4
    Views:
    45
    cPanelLauren
    Apr 20, 2018 at 3:07 PM
  4. brianc

    Need some help with an account transfer

    brianc, Mar 15, 2018, in forum: Data Protection
    Replies:
    4
    Views:
    96
    brianc
    Mar 17, 2018
  5. Azim

    Need help to setup the exim routing

    Azim, Mar 13, 2018, in forum: E-mail Discussions
    Replies:
    1
    Views:
    129
    cPanelMichael
    Mar 13, 2018

Share This Page