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need help tracing an email

Discussion in 'E-mail Discussion' started by abubin, Dec 5, 2006.

  1. abubin

    abubin Well-Known Member

    Dec 7, 2004
    Likes Received:
    Trophy Points:
    I have complaint from my user saying that they can't receive email from a particular person. I have checked my mailscanner log that this email never even came into the server or else mailscanner would have picked it up.

    So, I assume that it was blocked by my DNSBL. I have check the DNSBL servers and the sender's IP was not listed in any of them.

    Anyone can tell me how else should I check why that email doesn't come into my server? I got the sender to send a copy of the mail to my gmail account and it does work.

    Here is the header from that email :
    Received: by with SMTP id j16cs131178pym;
            Wed, 29 Nov 2006 19:51:35 -0800 (PST)
    Received: by with SMTP id o18mr5407664wxa.1164858694974;
            Wed, 29 Nov 2006 19:51:34 -0800 (PST)
    Return-Path: <>
    Received: from ( [])
            by with ESMTP id 10si16696506wrl.2006.;
            Wed, 29 Nov 2006 19:51:34 -0800 (PST)
    Received-SPF: pass ( domain of designates as permitted sender)
    Received: from ([]) by with MailEnable WebMail; Thu, 30 Nov 2006 11:49:58 +0800
    To: <>
    From: "" <>
    Subject: Testing Mail
    Date: Thu, 30 Nov 2006 11:49:58 +0800
    Message-ID: <>
    X-Mailer: MailEnable Web Mail 1.1
    MIME-Version: 1.0
    Content-Type: multipart/mixed; boundary="--=_NextPart_000_000B_0EBB3B41.A3E3495F"
    X-Read: 0
    X-Priority: 1
    X-MSMail-Priority: High
    X-ME-Bayesian: 0.000000
    This is a multi-part message in MIME format.

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