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need help tracing an email

Discussion in 'E-mail Discussions' started by abubin, Dec 5, 2006.

  1. abubin

    abubin Well-Known Member

    Joined:
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    I have complaint from my user saying that they can't receive email from a particular person. I have checked my mailscanner log that this email never even came into the server or else mailscanner would have picked it up.

    So, I assume that it was blocked by my DNSBL. I have check the DNSBL servers and the sender's IP was not listed in any of them.

    Anyone can tell me how else should I check why that email doesn't come into my server? I got the sender to send a copy of the mail to my gmail account and it does work.

    Here is the header from that email :
    Code:
    Delivered-To: abubin@gmail.com
    Received: by 10.35.107.16 with SMTP id j16cs131178pym;
            Wed, 29 Nov 2006 19:51:35 -0800 (PST)
    Received: by 10.70.66.18 with SMTP id o18mr5407664wxa.1164858694974;
            Wed, 29 Nov 2006 19:51:34 -0800 (PST)
    Return-Path: <sender@my.ccrbs.com>
    Received: from EWMAILSVR01.multipledns.com (ns1.multipledns.com [202.190.167.71])
            by mx.google.com with ESMTP id 10si16696506wrl.2006.11.29.19.51.28;
            Wed, 29 Nov 2006 19:51:34 -0800 (PST)
    Received-SPF: pass (google.com: domain of sender@my.ccrbs.com designates 202.190.167.71 as permitted sender)
    Received: from 219.94.42.130 ([219.94.42.130]) by multipledns.com with MailEnable WebMail; Thu, 30 Nov 2006 11:49:58 +0800
    To: <abubin@gmail.com>
    From: "sender@my.ccrbs.com" <sender@my.ccrbs.com>
    Subject: Testing Mail
    Date: Thu, 30 Nov 2006 11:49:58 +0800
    Message-ID: <39876B4B73E847CA9EE987F60009D8DB.MAI@multipledns.com>
    X-Mailer: MailEnable Web Mail 1.1
    MIME-Version: 1.0
    Content-Type: multipart/mixed; boundary="--=_NextPart_000_000B_0EBB3B41.A3E3495F"
    X-Read: 0
    X-Priority: 1
    X-MSMail-Priority: High
    X-ME-Bayesian: 0.000000
    
    This is a multi-part message in MIME format.
    
     
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