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Need help with Header info on forwarded Mail

Discussion in 'E-mail Discussions' started by Lester M, Feb 19, 2007.

  1. Lester M

    Lester M Registered

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    I'm getting numerous spam complains but I'm finding the spam is going through our server to a forwarded address. For example spam is sent to customer@ourdomin.com and is forwarded to customer@aol.com. AOL complains that the e-mail comes from our server. Apparently the headers do not contain the information from the original sender so they think we are sending the spam. How do we make the original information go on with the e-mail so AOL will know where the spam comes from instead of blaming us.

    Thanks
    Lester
     
  2. jayh38

    jayh38 Well-Known Member

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    Perhaps your server is an open relay? you may want to double check that. Also add an spf entry. You can find many discussions by searching the forums for those topics.
     
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