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Discussion in 'General Discussion' started by akita96th@hotma, Jul 15, 2005.

  1. akita96th@hotma

    akita96th@hotma Registered

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    I recently purchased webservervice and I have not recieved my username passwaord etc dns information ..I have a domain name thats been around for a few years and I need to get it transfered to ace-host ...I paid so I want to recieve my information promptly...
    I recieved my confromation call and that was the last I herd form ace-host and I have sent emails, and sending tickets is like pulling hens teeth ..I also called and got only recorded messages basicly sending me back to the ticket booth ...so I am chasing my tail here...


    Helppppp



    Tony
    www.mgamerz.com (does not work at this time)
     
  2. digitard

    digitard Well-Known Member

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    Unfortunately you're going to have to contact the host... their acct info is stored on their servers.

    Even if they're using Cpanel servers their acct info is stored locally to them and cannot be accessed by anyone but them.

    Sorry.
     
    #2 digitard, Jul 15, 2005
    Last edited: Jul 15, 2005
  3. dgbaker

    dgbaker Well-Known Member
    PartnerNOC

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    cPanel is only a piece of software used 1000's of hosting companies and has no control on individual hosting companies business.
     
  4. PWSowner

    PWSowner Well-Known Member

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    You sure picked a good hosting company. :rolleyes:
    They've established a pretty negative reputation around here as far as customer support goes.

    Cheapest isn't always best.
     
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