SOLVED Need some help with tailwatchd fail

Operating System & Version
centro 7 64bit
cPanel & WHM Version
90.0.17

carlos176

Member
Nov 18, 2020
9
2
3
columbus , oh
cPanel Access Level
Root Administrator
Hey guys just want to get this notice this problem that is bring down the rest of the my other service.
Since it started Error (Tailwatch fail ) my other cpanel components seem to be down too.
See picture and print below..

The service “tailwatchd” appears to be down.

Server​
main.6dysp.com​
Primary IP Address​
199.241.190.70​
Service Name​
tailwatchd​
Service Status​
failed​
Notification​
The service “tailwatchd” appears to be down.​
Service Check Raw Output​
(XID xru53e) The “tailwatchd” service is down.​
Startup Log​
Nov 18 17:35:02 main systemd[1]: Starting tailwatchd...
Nov 18 17:35:02 main restartsrv_tailwatchd[8331]: tailwatchd is already running (tailwatchd) with PID 1064 by root
Nov 18 17:35:02 main systemd[1]: tailwatchd.service: control process exited, code=exited status=1
Nov 18 17:35:02 main systemd[1]: Failed to start tailwatchd.
Nov 18 17:35:02 main systemd[1]: Unit tailwatchd.service entered failed state.
Nov 18 17:35:02 main systemd[1]: tailwatchd.service failed.​
Log Messages​
The system could not provide log messages for “tailwatchd” because it failed to read all of the potential log files with the following errors: Error while attempting to read “/var/log/maillog”: “Empty File”, Error while attempting to read “/var/log/secure”: “Empty File”, Error while attempting to read “/var/log/messages”: “Empty File”​
Memory Information​
Used​
859 MB
Available​
1.72 GB
Installed​
2 GB
Load Information​
0.19 0.09 0.02
Uptime​
3 hours, 18 minutes, and 7 seconds
IOStat Information​
avg-cpu: %user %nice %system %iowait %steal %idle 3.08 0.05 1.47 0.08 0.00 95.32 Device: tps kB_read/s kB_wrtn/s kB_read kB_wrtn
Top Processes​
PIDOwnerCPU %Memory %Command
25117root17.020.40/usr/share/goba/php/711-sg/bin/php /usr/bin/GbCpanel
25084root15.461.21/usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/bin/backup
25119root4.280.35curl -LI https://api.licensehosts.com/api/getinfo?key=jetbackup -o /dev/null -w %{http_code}\n -s
25143root4.000.67/usr/local/cpanel/scripts/restartsrv_tailwatchd
25116root1.600.33/usr/local/cpanel/bin/tail-check
 

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Last edited by a moderator:

andrew.n

Well-Known Member
Jun 9, 2020
903
338
63
EU
cPanel Access Level
Root Administrator
Have you removed the log files from /var/log? It looks like either the permissions on them is wrong, they doesn't exist or you don't have free space available.
 
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WasChristine

Technical Analyst
Aug 10, 2018
57
11
83
Houston, TX
cPanel Access Level
Root Administrator
Hello,

I would agree with @andrew.n. The error that tailwatchd reported is:

Code:
Error while attempting to read “/var/log/messages”: “Empty File”
We recommend at least addressing this issue to see if tailwatchd starts. Even if it continues to fail it should report a different error that you could make use of.
 

carlos176

Member
Nov 18, 2020
9
2
3
columbus , oh
cPanel Access Level
Root Administrator
Hi guys well i have change mod log folder 744 but i did notice it was failing on Dnsadmin, Spam, etc that monitor.
I will keep you update for now cpanel was flush out of my server to be reinstalled it seem wasn't installed right.
Other problem (connecting my sql ) .. Post more information about this problem because i will be monitoring this problem on my cpanel.
 

carlos176

Member
Nov 18, 2020
9
2
3
columbus , oh
cPanel Access Level
Root Administrator
Hi Cprex, thank for your responses but it seem i have solve this. Yeah i have change my VPS to another model reinstalled the Whm&Cpanel haven't gotten any error fully working.