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need urgent help

Discussion in 'Data Protection' started by raman911, Jun 26, 2009.

  1. raman911

    raman911 Registered

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    i just moved files from one cpanel to another capnel using "transfer" function of whm but i got message we are unable extract moved user name files so plz help me because those files still exit in server how can i plugin in those files to user name if i manually create account

    Thank u
     
    #1 raman911, Jun 26, 2009
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Is it a very large file? If so you might have more luck doing a full account backup from the old cPanel if possible and move that via whatever method you're comfortable with to the new server, place it in the correct directory:

    And restore the FULL account from WHM that way.
     
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    #2 Infopro, Jun 26, 2009
  3. PlatinumServerM

    PlatinumServerM Well-Known Member PartnerNOC

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    What was the "exact" error? Paste it here for better assistance.

    It's possible the backup was incomplete or the transfer was interrupted.
     
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    #3 PlatinumServerM, Jun 26, 2009
  4. Spiral

    Spiral BANNED

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    Sometimes (particularily with larger accounts), it's better to transfer accounts
    directly from the SSH shell command line instead of from WHM.

    1. Run "/scripts/pkgacct <account-login>" for each account that is having
    difficulties transferring.

    2. Get the "cpmove" file generated from /home and transfer it to your new
    server with either FTP, rcp, or rsh transfer.

    3. On the new server, /scripts/unpkgacct for each transferred account
    or use WHM to restore the "cpmove" files you left in /home.

    DON'T CREATE ACCOUNTS IN ADVANCE ON NEW SERVER !!!
     
    #4 Spiral, Jun 26, 2009
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