Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

need urgent help

Discussion in 'Data Protection' started by raman911, Jun 26, 2009.

  1. raman911

    raman911 Registered

    Joined:
    Mar 8, 2009
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    51
    i just moved files from one cpanel to another capnel using "transfer" function of whm but i got message we are unable extract moved user name files so plz help me because those files still exit in server how can i plugin in those files to user name if i manually create account

    Thank u
     
    #1 raman911, Jun 26, 2009
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,585
    Likes Received:
    439
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Is it a very large file? If so you might have more luck doing a full account backup from the old cPanel if possible and move that via whatever method you're comfortable with to the new server, place it in the correct directory:

    And restore the FULL account from WHM that way.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Jun 26, 2009
  3. PlatinumServerM

    PlatinumServerM Well-Known Member
    PartnerNOC

    Joined:
    Jul 10, 2005
    Messages:
    400
    Likes Received:
    3
    Trophy Points:
    168
    Location:
    New Jersey, USA
    cPanel Access Level:
    Root Administrator
    What was the "exact" error? Paste it here for better assistance.

    It's possible the backup was incomplete or the transfer was interrupted.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 PlatinumServerM, Jun 26, 2009
  4. Spiral

    Spiral BANNED

    Joined:
    Jun 24, 2005
    Messages:
    2,023
    Likes Received:
    8
    Trophy Points:
    193
    Sometimes (particularily with larger accounts), it's better to transfer accounts
    directly from the SSH shell command line instead of from WHM.

    1. Run "/scripts/pkgacct <account-login>" for each account that is having
    difficulties transferring.

    2. Get the "cpmove" file generated from /home and transfer it to your new
    server with either FTP, rcp, or rsh transfer.

    3. On the new server, /scripts/unpkgacct for each transferred account
    or use WHM to restore the "cpmove" files you left in /home.

    DON'T CREATE ACCOUNTS IN ADVANCE ON NEW SERVER !!!
     
    #4 Spiral, Jun 26, 2009
(You must log in or sign up to post here.)
Loading...
Similar Threads - need urgent help
  1. segun_nira

    Urgent need to Recover mistakenly deleted files

    segun_nira, Jul 24, 2017, in forum: E-mail Discussion
    Replies:
    7
    Views:
    1,305
    24x7server
    Jul 25, 2017
  2. WebHostPro

    Need help with using a dedicated IP to send email

    WebHostPro, Nov 8, 2018, in forum: E-mail Discussion
    Replies:
    3
    Views:
    122
    cPanelLauren
    Nov 12, 2018
  3. Tipiford

    Need specific version of cPanel

    Tipiford, Nov 8, 2018, in forum: General Discussion
    Replies:
    6
    Views:
    237
    rpvw
    Nov 12, 2018
  4. Zuriel

    Need DDoS investigating help or high CPU cycle help

    Zuriel, Nov 6, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    105
    cPanelLauren
    Nov 6, 2018
  5. nnnswordfish

    SOLVED EasyApache4 Assistance Needed

    nnnswordfish, Oct 4, 2018, in forum: EasyApache
    Replies:
    2
    Views:
    149
    nnnswordfish
    Oct 5, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice