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Needed help with cPanel backup/restore

Discussion in 'Data Protection' started by Amplifier, Jan 17, 2012.

  1. Amplifier

    Amplifier Registered

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    I am website owner. I just have a shared hosting account and I have access to my cpanel only.

    I want to know about doing backup and restoring.

    In my cpanel when I visited the backups section I saw


    So i got the option of downloading daily and weekly backups but there is no option for restoring the daily or weekly back up please help and can you tell me how can I restore and Full system back up with my cpanel.
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Backups cannot be restored via that interface. Your hosting provider would need to help with restoring the account using your backup.
     
  3. SoftDux

    SoftDux Well-Known Member

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    Tristan, I'm just curious, why didn't the cPanel developers include an option for end users to restore their own backups? And no, I don't want to submit a feature request for it. This is something that should have been included, since the day that they could download backups.

    I sit with the same problem, but from a host's point of view. The amount of effort to restore a backup that a client downloaded doesn't make business sense to me, and I feel it should have been implemented in cPanel a long time ago
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    It isn't being allowed because backups have to run some things as a user other than the same user (such as root). If a client has a backup with malicious content, it would then run as a privileged user and could harm the server or account. We don't allow it for that reason. Thanks for inquiring.
     
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