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Neo mail error?

Discussion in 'E-mail Discussions' started by Final-Solution, Mar 12, 2003.

  1. Final-Solution

    Final-Solution Well-Known Member

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    Anyone ever see this? A customer emailed this to me, i logged into neomail using my account and couldn't find any errors . .


    Content-type: text/html
    Software error:
    write error at /usr/local/cpanel/base/neomail/neomail.pl line 2965, <SPOOL>
    line 40.


    thanks!
    rob
     
    #1 Final-Solution, Mar 12, 2003
  2. Juanra

    Juanra Well-Known Member

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    Have you checked your customer's mail directory and inbox files permissions?
     
    #2 Juanra, Mar 12, 2003
  3. Final-Solution

    Final-Solution Well-Known Member

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    thanks . .permissions?

    thanks, the problem is still occuring 9the user just notified me this morning) . what should the permissions be?

    /home/mail/sinistra/valeria

    -rw-rw---- 2 sinistra mail 274793 Jun 12 07:28 inbox

    thanks for the help! the files/dirs are either in the users name or 'mail' . . nobody else is experiencing this error :/ wierd!

    cPanel.net Support Ticket Number:
     
    #3 Final-Solution, Jun 12, 2003
  4. H2Hosting.com

    H2Hosting.com Well-Known Member

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    I have the same error. How to fix??

    --------------

    Software error:

    write error at /usr/local/cpanel/base/neomail/neomail.pl line 2965, <SPOOL> line 163974.

    For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.

    cPanel.net Support Ticket Number:
     
    #4 H2Hosting.com, Jul 29, 2003
  5. MichaelShanks

    MichaelShanks Well-Known Member
    PartnerNOC

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    It means the user is over his/her disk quota.

    cPanel.net Support Ticket Number:
     
    #5 MichaelShanks, Aug 1, 2003
  6. suman

    suman Registered

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    i had the same problem
    You could get this error if you have a huge inbox :)

    -----------------------------
    Enjoy Life
    Appu
     
    #6 suman, Sep 8, 2004
  7. bashneo

    bashneo Registered

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    backup your inbox file

    create a new file
    change ownership and permissions


    done
     
    #7 bashneo, Nov 13, 2004
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