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Neomail accounts suspended

Discussion in 'E-mail Discussions' started by FWC, Sep 15, 2002.

  1. FWC

    FWC Well-Known Member

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    We just moved a domain from one server to another and now all but the main account are getting:

    Access Denied, This Account has been suspended.

    when they try to access Neomail. Has anbody seen this before? Any help would be greatly appreciated. I didin't find this error searching.
     
  2. griz

    griz Well-Known Member

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    me too

    I'm getting this on one domain as well. I deleted and recreated the account, but the problem persists.

    Did you find an answer?

    Griz
     
  3. Curious Too

    Curious Too Well-Known Member

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    [quote:fb133ad645][i:fb133ad645]Originally posted by FWC[/i:fb133ad645]

    We just moved a domain from one server to another and now all but the main account are getting:

    Access Denied, This Account has been suspended.

    when they try to access Neomail. Has anbody seen this before? Any help would be greatly appreciated. I didin't find this error searching.[/quote:fb133ad645]

    Check the /var/cpanel/suspended directory and see if their username is listed.
     
  4. FWC

    FWC Well-Known Member

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    [quote:6add676acb][i:6add676acb]Originally posted by Curious Too[/i:6add676acb]


    Check the /var/cpanel/suspended directory and see if their username is listed.[/quote:6add676acb]
    Yep, that's what it was that time it happened to me.
     
  5. jeanie

    jeanie Member
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    accounts suspended

    This happened to me as well. I removed the entry in /var/cpanel/suspended, but I'd love to know why it happened in the first place.

    Does anyone have any ideas regarding the cause of this?

    I've tried to reproduce the problem without any success. (I suppose that might be considered a good thing, but I'm very curious. ;)
     
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