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Neomail - missing emails

Discussion in 'E-mail Discussions' started by Constantin, Jun 18, 2004.

  1. Constantin

    Constantin Member

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    Hi,

    I have some issues with one email account.

    He can see his email messages in Horde, but in Neomail there is no message.

    Is there any script that I can run in order to syncronize Neomail with Horde database?

    The problem is only for one email account.

    Thanks,
    Constantin
     
  2. Pollie

    Pollie Active Member

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    Same glitch here

    We are experiencing the same issue here. Not every but several accounts owners scream for lost neomail messages and switch to Horde in order to grab them.

    /scripts/fixwebmail - since long for us - just reports an error

    chown: failed to get attributes of `/usr/local/etc/cpanel/base/webmail/data': No such file or directory
    chmod: failed to get attributes of `/usr/local/etc/cpanel/base/webmail/data': No such file or directory

    /scripts/mailperm won't help.

    Any hints are welcome.

    Thank you
    Paula
     
  3. LA_fro

    LA_fro Well-Known Member

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    --bump--

    Any suggestions?
     
  4. poppyq

    poppyq Well-Known Member

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    similar problem here, emails are in the email files but not showing up in neomail or horde, and /scripts/fixwebmail doesn't work (same error listed above in previous post)
     
  5. supportbytes

    supportbytes Member

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    Neomail's db files are probably corrupt. Make a backup and remove the .db files in /home/username/.neomail-account/username/

    Replace 'username' with the main account's username and 'account' with the first part of the email address.
     
  6. goodmove

    goodmove Well-Known Member

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    Will the problem be solved if we restore the files from the backup? If not, how do you get the data back?
     
  7. supportbytes

    supportbytes Member

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    They'll automatically recreate the next time you login.
     
  8. Pollie

    Pollie Active Member

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    Solved!!

    Hello

    Supportbytes, thank you so much.

    Your way killed the glitch, magnificient move.

    Thank you again!!

    Paula
     
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