Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

NeoMail problem, sent-items won't show ?

Discussion in 'E-mail Discussions' started by, Mar 1, 2005.

  1. Well-Known Member

    Nov 4, 2002
    Likes Received:
    Trophy Points:
    Hi All

    A client has a weird problem with his NeoMail.
    He only uses the main account and only via NeoMail.
    Now his sent-items folder was become to big, almost 23MB, and he tried to delete some messages. After that he was not able to see his sent-items folder anymore in Neomail ?

    I checked this for myself and he was right. So, via ssh, I looked in his mail folder and there was a sent-items file:
    -rw-rw---- 1 drufna mail 22851866 Mar 1 09:16 sent-mail

    I guess the permissions are ok, also user and groupname.

    Now when I change the name from sent-mail to sent-mail-backup for exemple, than I can see the content of this file in Neomail ! Strange, isn't it ?

    And when I sent a new message from his account, then a new sent-mail file is created with the message in it, BUT I can't see it in Neomail. Only when I change the name of the sent-mail file to something else, than it works.

    What could be the problem ?

Share This Page