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Neomail read error

Discussion in 'E-mail Discussions' started by pfmartin, May 23, 2002.

  1. pfmartin

    pfmartin Well-Known Member

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    I login to a user's account and get:

    Content-type: text/html
    Software error:
    read error at /usr/local/cpanel/base/neomail/neomail.pl line 2860.

    For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.


    This is the onl POP account for the domain that has this problem. Any ideas?
     
  2. haze

    haze Well-Known Member

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    Im having the same problem, only with selected accounts.
     
  3. haze

    haze Well-Known Member

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    Have you, by chance found a fix for this problem? I still have the problem with one client.
     
  4. pfmartin

    pfmartin Well-Known Member

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    Yes, sorry. Forgot to update.

    The solution is to delete the user's neomail configuration directory.

    For example, if the user is dave it would be .neomail-dave in the account's home directory. Simply delete it. This will cause problems if the user has an address book or something like that. They will loose it. But at least it will fix the problem.

    Hope this helps.
     
  5. haze

    haze Well-Known Member

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    Worked like a charm. Thanks for that.
     
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