Neomail sdbm store returned error

[Guile]

Some users on the server are seeing the following error(s) while others have no problem accessing Neomail. The error they see after login is below:

Note the difference between the key values.

Content-type: text/html
Software error:
sdbm store returned -1, errno 22, key "651be145f5c148a3b11d2e209d33593a" at /usr/local/cpanel/base/neomail/neomail.pl line 2969, <SPOOL> line 32545.

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.

Content-type: text/html
Software error:

sdbm store returned -1, errno 22, key "be3540421d101c9c1ac773e9ba4d4cbe" at ./neomail/neomail.pl line 2969, <SPOOL> line 2000.

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.

 

[TogaDave]

I'm having the same problem, just started in the past couple of days. This is what I get:

Software error:
sdbm store returned -1, errno 22, key "0db8887fe22b6a9794877fcff312c082" at /usr/local/cpanel/base/neomail/neomail.pl line 2969, <SPOOL> line 22595.

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.

 

[TogaDave]

I've got one user with this problem as well, can't figure it out for the life of me.

sdbm store returned -1, errno 22, key "4e59f1c2786562b75d33ef88bfeb11c8" at /usr/local/cpanel/base/neomail/neomail.pl line 2969, <SPOOL> line 198012.

 

[AndyReed]

This warning is emmitted when you try to store a key or a value that is too long. It means that the change was not recorded in the database. There are a number of limits on the size of the data that you can store in the SDBM file. The most important is that the length of a key, plus the length of its associated value, may not exceed 1008 bytes.

Update your perl and see if that solve the problem. If not, pm me.

 

[luisp]

Hello,

were you able to fix this?

 

[activelobby4u]

This error usuaully occurs due to some missing perl modules. Please make sure the following perl modules are installed in your server

1. DB_File and
2. Mail::SPF::Query

If not, install the above perlmodules to fix this issue