Neomail sdbm store returned error

Guile

Well-Known Member
Apr 25, 2003
83
3
158
Some users on the server are seeing the following error(s) while others have no problem accessing Neomail. The error they see after login is below:

Note the difference between the key values.

Content-type: text/html
Software error:
sdbm store returned -1, errno 22, key "651be145f5c148a3b11d2e209d33593a" at /usr/local/cpanel/base/neomail/neomail.pl line 2969, <SPOOL> line 32545.

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.
Content-type: text/html
Software error:

sdbm store returned -1, errno 22, key "be3540421d101c9c1ac773e9ba4d4cbe" at ./neomail/neomail.pl line 2969, <SPOOL> line 2000.

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.
 

TogaDave

Well-Known Member
Apr 13, 2003
135
0
166
I'm having the same problem, just started in the past couple of days. This is what I get:

Software error:
sdbm store returned -1, errno 22, key "0db8887fe22b6a9794877fcff312c082" at /usr/local/cpanel/base/neomail/neomail.pl line 2969, <SPOOL> line 22595.

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.
 

TogaDave

Well-Known Member
Apr 13, 2003
135
0
166
I've got one user with this problem as well, can't figure it out for the life of me. :mad:

sdbm store returned -1, errno 22, key "4e59f1c2786562b75d33ef88bfeb11c8" at /usr/local/cpanel/base/neomail/neomail.pl line 2969, <SPOOL> line 198012.
 

AndyReed

Well-Known Member
PartnerNOC
May 29, 2004
2,221
4
193
Minneapolis, MN
This warning is emmitted when you try to store a key or a value that is too long. It means that the change was not recorded in the database. There are a number of limits on the size of the data that you can store in the SDBM file. The most important is that the length of a key, plus the length of its associated value, may not exceed 1008 bytes.

Update your perl and see if that solve the problem. If not, pm me.
 

activelobby4u

Registered
Jan 18, 2006
4
0
151
This error usuaully occurs due to some missing perl modules. Please make sure the following perl modules are installed in your server

1. DB_File and
2. Mail::SPF::Query

If not, install the above perlmodules to fix this issue